Problem Possible cause Solution | Panasonic KX-TCD515E specification

Before Requesting Help

		Problem	Possible cause	Solution	Page
Handset will not ring.			• Ringer switched off.	• Set ringer to one of 6	p.48
				volume levels.

Audible Caller sounds late.			• Recording time is long.	• Shorten recording time.	p.25

No Caller ID number			• Service not supplied.	• Caller ID service must be	p.19
displayed.			• Caller has withheld info.	arranged with Network
				provider.

		icon flashes	• Battery low.	• Recharge batteries.	p.10



Cannot register handset to			• Max. number of bases	• Delete unused base	p.64
base.			already registered to	registrations from
			handset.	handset.
			• Max. number of handsets	• Delete unused handset	p.64
			already registered to	registrations from base.
			base unit.
			• Wrong PIN number	• If PIN number is lost,	p.60
			entered (Default 0000).	contact the Panasonic
			• Electrical noise in local	Customer Care Helpline.	p.5
			• Electrical noise in local	• Move base/handset	p.5
			area.	away from sources of
				electrical noise (e.g. TVs,
				radios, etc.).

The unit begins ringing			• The SMS feature is	• Turn the SMS feature off,	p.42
(one ring) after other			turned on.	if you do not use an SMS
connected telephones.				service.

The display is blank even if			• Battery low.	• Recharge batteries more
the unit is charged.				than about 15 minutes.

Answering System

Problem	Possible cause	Solution	Page
The answering system is	• The recording time is set	• Select “1 Minute” or “No	p.73
on, but incoming messages	to “Greeting Only”.	Limit (see “Answering
are not recorded.		System”).
	• Memory is full (30	• Erase some or all of the	p.77
	minutes or 64 messages).	messages.

You cannot operate the	• Incorrect remote code	• Enter the correct remote	p.81
answering system from a	entered.	code.
touch tone phone.	• Tone are too short to	• Press each button firmly.
	activate the unit.
	• The answering system is	• Turn on the answering	p.72, 80
	off.	system.

Useful Information

Helpline Tel.No. :U.K. 08700 100 076 R.O.I. 01289 8333

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Image 87

Panasonic KX-TCD515E operating instructions Answering System Problem Possible cause Solution

Contents

Operating Instructions Contents Before Initial Use Features Sales and Support Information Customer Care Centre 01289Direct Sales at Panasonic UK PQLV19E Accessories specific to product type Location Battery CautionImportant Information Environment Phonebook How to Use the Handset Soft KeysLocation of Controls Handset Russian Meanings of Icons above Soft KeysBase Unit Icon Press Right Soft KEY Meanings of Symbols and Operations of KeysMeaning Press Joystick Set DisplayDisplay Icons Main Menu Display Connection Setting upBattery Installation Battery Charge Ni-Cd Batteries typical 250 mAh Battery InformationReplacing Batteries Ni-MH Batteries typical 700 mAh Operation Operating Time Selecting the Display Language Power ON/OFFPower on Power OFF Setting the Date and Time Handset TimeTo select 12/24 hour clock Auto Talk Using the TelephoneMaking a Call Answering a Call To Mute To Return to the conversation Press Left Soft Receiver or Headset Receiver/Speaker VolumeMuting Your Conversation To Return to Receiver Handset Locator/Paging Key Lock Dialling the Last Number Dialled Recall FeatureRedialling Dialling with the Redial List Press Right Soft KEY To Return to the First Caller Dialling Pause for PBX line/long distance service usersCall Waiting Press Right Soft Making a Call from the Caller ID List Caller ID ServiceStandby Mode Display Caller ID Editing the Received Number for Calling List MenuCaller ID List Menu Storing the Number in the Phonebook Deleting One/All Caller ID Items Redial List Menu Deleting One/All Redial Items Editing the Dialled Number for Calling Green Orange Red Using the PhonebookPrivate Category Feature Audible Caller ID Storing Caller Information Handset Phonebook Press Left Soft Press JoystickPhonebook , then Recording Base Unit Phonebook Keys Operations Selecting the Input ModeExample Alphabet Mode Entering Names/Characters Searching for a Name by Initial Finding Items in the Phonebook Press Left Soft KEY Press Right Soft Searching by Index Search ModeDialling from the Phonebook Editing a Caller Information Deleting Caller Information Dialling with a Hot Key Hot KeysRegistering a Phone Number as a Hot Key Press Left Soft Hot Key To Send a Text Message from Mobile to Fixed Line SMS Feature Text MessageTo Send a Text Message from Fixed Line to Fixed Line To Send a Text Message from Fixed Line to Mobile Entering a Number from the Phonebook Writing and Sending New MessagesSMS Entering a Number Manually Entering a Number from the Redial List Entering a Number from the Caller ID List LetterWise Alphabet Numeric Text Entry Entering Text in LetterWise Mode Example When the language choice is EnglishInserting Operations Deleting a message Reading/Displaying a Message in the Outgoing ListReading/Displaying a message Press Joystick Sending a message Will sound Receiving a Text Message Reading/Displaying a Message in the Incoming List Select Receive ListShow SMS lists are memory full. Delete messages Send Replying to a message Information p.24 WritingSending New Storing the Sender’s Phone Number in the Phonebook Parameters Changing the SMS Message Centre Numbers Setting the PBX Line Access Number Turning the SMS Feature On/OffWhen the SMS feature is turned off Settings Menu Chart Handset Settings Menu Chart1st Menu 2nd Menu 3rd Menu Base Unit Settings Menu Chart Daily Handset SettingsMemo Alarm Setting the Alarm Mode Once or Daily To Stop the Alarm Setting the Alarm Off Ringer No Ringer Pattern or Name Ringer Options Setting the Ringer Volume Joystick upSelecting the Ringer Pattern for Private Ring Press Joystick to Setting the Handset Key Tone ON/OFFSelecting the Standby Mode Display Display Options Selecting the Talk Mode Display Setting the Private ColourChanging the Category Name Select Direct Call Setting the Direct Call NumberCall Options Call Bar On/Off Select Direct On/Off Setting the Direct Call ON/OFF Other Options Changing Handset PIN Personal Identification NumberSelect Change H/S PIN Changing the LetterWise Language Setting Auto Talk ON/OFFSetting the Battery Type Changing Handset Name Reset the Handset Settings OFF Handset Initial Settings Functions Option Volume Base Unit SettingsSetting the Base Unit Ringer Volume Setting Base Select Call Option Selecting the Flash/Earth ModeWhen Flash was selected Base Setting the Emergency Calls Call RestrictionPressJOYSTICK Reset the Base Unit Settings Changing the Base Unit PIN Personal Identification NumberSelect Change Base Date/Time 31-12-03/0000 Base Unit Initial Settings Function Multi-Unit User Operations Operating Additional HandsetsOperating Additional Base Units Handset Registration to a Base Unit Select Cancel Base Cancelling a HandsetSelect Cancel Handset Press Joystick Cancelling a Base Unit Handset For example, when Handset 1 calls HandsetBase Unit Selection Intercom Between Handsets Transferring a Call to Another Handset For example, when Handset 1 transfers a call to Handset Select Send Phonebook Phonebook CopyCopying an Item Handset 1 Receiver Handset 2 Sender Select Recv Phonebook Handset 1 Receiver Handset 2 Sender Press Joystick Copying All Items Walkie-Talkie Setting the Walkie-Talkie Mode When Group was selected Talking in Walkie-Talkie Mode To Turn the Walkie-Talkie Mode On/Off To Set OFF Press Joystick Answering SystemAnswering System ON/OFF To Set on Press Joystick Selecting the Caller’s Recording Time Greeting MessageRecording Your Own Greeting Message Press Joystick Operation Deleting Your Own Greeting Message Press Joystick Playing back a Pre-Recorded Greeting Message Rings Toll Saver When set to AutoSelecting the Number of Rings Select Number Incoming/Memo Messages Calling back to the Caller Stopping a Message During Playback Press Left Soft KEYClearing One Incoming/Memo Message Clearing All Incoming/Memo Messages Press Joystick Monitor Monitor Function ON/OFFEditing a Number for Call Press Joystick Press Joystick , Talk or Speakerphone Or Play All Msg Answering System Direct Command Turnig on the Answering System Remotely Remote Operation from a Touch Tone PhoneOperation TAM Code Direct Remote Commands Command FunctionSummary of Remote Operation Words in means a voice guidance Press Voice Menu Recording a Memo Message Recording Your Telephone ConversationMemo Using the Belt Clip Connecting the optional headset to the handsetOptional Headset Wall MountiMng Before Requesting Help Answering System Problem Possible cause Solution Problem Possible cause Solution Error Code Description SMS-Text Messaging Problem Possible cause Solution Character Table SMS Character Table LetterWise Character Table ButtonsGreek ΑΒΓ Extended AÄÅ PIN Index Technical Information Specifications Panasonic Business Systems U.K GuaranteePage Page For your future reference Sales Department Panasonic Business Systems U.KPQQX13616YA D0503-1063