Troubleshooting | Panasonic KX-TD7695 specification

Troubleshooting and Error Messages

Troubleshooting

Problem	Possible Cause	Solution

The handset does not	The battery is drained.	Charge the battery fully.
work.		(See “Charging the Battery” on page
		5.)
	The power is OFF.	• Turn it ON.
		(See “Location of Controls” on
		page 7.)
		• Re-insert the battery and try
		again. (See “Battery Installa-
		tion” on page 5.)
The handset does not	Ringer volume is set to “Off”.	Adjust the ringer volume level.
ring.		(See “Adjusting the Ringer Volume”
		on page 12.)
You cannot make/	The handset is out of range, or	Move closer to the CS or try again
receive a call.	the CS is busy.	later.
	The radio channel is busy, or a	Try again later.
	radio communication error
	occurred.
You cannot dial.	The number that you dialed is	Consult your dealer.
	restricted by the PBX.
	Key lock mode is ON.	To cancel the mode, press the Joy-
		stick for about 2 seconds.
		(See “Key Lock” on page 8.)
	The radio channel is busy or a	Try again later.
	radio communication error
	occurred.
The handset stops		• Turn the handset off, then turn it
working during opera-		back on.
tion.		(See “Location of Controls” on
		page 7.)
		• Re-insert the battery and try
		again.
		(See “Battery Installation” on
		page 5.)
You cannot use the	The handset will not function dur-
handset during a	ing a power failure because the
power failure.	PBX stops emitting radiowaves.
The headset does not	A headset tone cannot be heard	• Make sure the headset tone set-
work.	when receiving an incoming call	ting is set to on. (See “Incoming
	when the headset is attached.	Option” on page 49.)
		• Make sure the headset jack is
		connected properly. (See “Loca-
		tion of Controls” on page 7.)
The tone from the	The headset tone is a specific
headset cannot be	tone and is not related to the
changed to a bell or	Incoming Option settings (Ringer
melody.	Type).
Noise is frequently		• Set the handset and CS away
heard.		from other electrical appliances.
		• Move closer to the CS.

Document Version 2008-01

57

Image 57

Panasonic KX-TD7695 operating instructions Troubleshooting

Contents

Dect 6.0 Portable Station Operating Instructions Table of Contents Document Version Before Initial Use Accessories included Battery Installation InstallationCharging the Battery Charger Connection Charger Wall Mounting Attaching the Belt ClipTo attach Power On Standby mode Power Off Location of ControlsBack View Key Lock Meeting Mode Selecting the Display Language Editing the Standby Display NameStick You can edit a name for each flexible CO key of the handset Editing the Names of the Flexible CO Keys To adjust the ringer volume Adjusting the Ringer Volume Adjusting the Receiver/Speaker/Headset Volume Changing the Vibrate Setting Display Battery Indicator *1 Soft Keys Displayed when it is possible to use PBX Extension Phonebook Operation Outline Function Menus Function Keys Understanding the F-CO Key Icons*1 Flexible CO Keys Making Calls To use Flexible CO KeysIdle CO key To use Hot Key Dial *1 One-touch Dialing To store Hot Line To store Desired Phone No To set/cancelDesired No To dial To dial Operator Call To answer from an idle extension Handset Phonebook Searching for an item stored in the Phonebook Stick UP or Down PBX System Phonebook PBX Extension Phonebook Call Pickup Directed Extension No Group Group No digits Receiving Calls Caller ID To leave a conference During a Conversation Useful Features To set/cancel for outside calls Call Waiting To set/cancel for intercom callsPaging Paging Group No digits Announce To answer Absent Message To set At Ext %%%% + Extension noFor Log-out All To register Message Waiting Caller To leave a message waiting indication Mailbox Password *1 + Making Use of the Voice Mail ServiceMailbox No To send the message immediately Storing an Item in the Handset Phonebook Handset PhonebookPrivate Ring Storing a New Item Soft Key Stick Editing a Stored ItemStick Joystick UP Edit phone number Storing an Item Using the Outgoing Call Log Storing an Item Using the Predialing Storing an Item Using the Incoming Call Log Press the RightMove the Joystick UP or Down Storing an Item Using the PBX Extension Phonebook Storing an Item Using the PBX System PhonebookSoft Key Joystick Category number 1-9 or Off.*2 Editing Category Names Enter name. *1 Press the Left Press the Joy Assigning Hot KeysSoft Key Stick Stick UP or Key number Stick Entering Characters Keys ABC Alphabet Character Mode Table Locking the Handset Phonebook Locking the Handset PhonebookUnlocking the Handset Phonebook Unlocking the Handset Phonebook Temporarily Hot Key Dial Handset Phonebook Incoming Call Log Outgoing Call Log Changing the Initial Settings Handset Setting Menu Layout Main ItemSub Item Incoming Option Sub Item Description Setting Default Talk Option Key Option Answer Option Display Option System Option Tone Option Other Option Select the Alarm mode-Weekly *2 Memo Alarm SettingSelect the Alarm mode-Off To set To stop the alarm To delete the alarm mode setting Troubleshooting Charging the battery Handset feels Warm Clean the battery charge contactsOnce more While operating These are normal conditions Error Messages Operation Operating Time Battery Information Important Safety Instructions Important Information Radio Frequency Exposure Requirements FCC Information Hearing Aid Compatibility Customer Information Product Service For Product ServiceOther Important Information To return a product for repair Noise Operating Range Model No Main Processing MPR Software Version System Requirements Copyright Panasonic Puerto Rico, Inc