Useful Information

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the AC adaptor and turn off the handset, then reconnect the AC adaptor and turn on the handset.

Problem

Cause & solution

w is flashing.

L The handset is too far from the base unit. Move closer.

 

L The AC adaptor is not connected. Check the

 

connections.

 

L You are using the handset or base unit in an area with

 

high electrical interference. Place the handset and

 

base unit away from interference sources, such as

 

antennas and mobile phones.

 

L The handset registration is cancelled. Register the

 

handset to the base unit using the following method.

 

1 {j/OK}

 

2 SETTING HSi{>}

 

3 REGISTRATIONi{>}

 

4 REGISTER HSi{>}

 

5 Press and hold {x} on the base unit for about 5

 

seconds.

 

L If all registered handsets start ringing, press {x}

 

to stop, then start again from step 1.

 

L The rest of the procedure must be completed

 

within 1 minute.

 

6 Press {e} or {v} to select a base unit number.

 

i{>}

 

7 Wait until “BS PIN” is displayed. iEnter base

 

unit PIN (default: “0000”). i{>}

 

L If you forget your PIN, consult your nearest

 

Panasonic service centre.

 

L A confirmation tone will sound, and w will stop

 

flashing.

 

L If w is still flashing, start again from step 1.

The unit does not ring.

L The ringer volume is turned off. Adjust the ringer

 

volume (page 11).

The handset display is blank.

L The handset is not turned on. Turn the power on (page

 

6).

The handset will not turn on.

L Make sure that the batteries are installed correctly

 

(page 6).

 

L Fully charge the batteries (page 6).

17

Page 17
Image 17
Panasonic KX-TG1812NZ, KX-TG1811NZ, KX-TG1813NZ operating instructions Troubleshooting, Problem Cause & solution