Useful Information
Problem | Cause & solution |
I cannot make or receive calls. | L The AC adaptor or telephone line cord is not |
| connected. Check the connections. |
| L If you are using a BT double adaptor to connect the |
| unit, remove the adaptor and connect the unit to the |
| phone wall socket directly. If the unit operates |
| properly, check or replace the adaptor. |
| L The call bar feature is turned on. Turn it off (page 11). |
| L You dialled a call restricted number (page 13). |
| L The key lock feature is turned on. Turn it off (page 9). |
| L The unit is not designed to be used with rotary (pulse |
| dialling) services. |
A busy tone is heard when | L The handset is too far from the base unit. Move closer |
{C} is pressed. | and try again. |
Static, sound cuts in/out, | L Place the handset and the base unit away from other |
fades. Interference from other | electrical appliances. |
electrical units. | L Move closer to the base unit. |
| L Your unit is connected to a telephone line with ADSL |
| (JetStream) service. We recommend that you contact |
| your ADSL service provider to have an ADSL Splitter |
| installed. We do not recommend the use of generic |
| ADSL filters. Contact your ADSL service provider for |
| details. |
Noise is heard during a call. | L You are using the handset or base unit in an area with |
| high electrical interference. Place the handset and |
| base unit away from interference sources, such as |
| antennas and mobile phones. |
Pressing {R} does not | L The redialled number was more than 24 digits long. |
display/dial the last number | Redial the number manually. |
dialled. |
|
I fully charged the batteries, | L Clean the charge contacts and charge again (page 6). |
but 074 still flashes. | L It is time to replace the batteries (page 6). |
I fully charged the batteries, | L Wipe the battery ends (S, T) and the unit contacts |
but the operating time seems | with a dry cloth. |
to be short. |
|
Caller information is not | L You must subscribe to Caller ID service. |
displayed. | L Your unit is connected to a telephone line with ADSL |
| (JetStream) service. We recommend that you contact |
| your ADSL service provider to have an ADSL Splitter |
| installed. We do not recommend the use of generic |
| ADSL filters. Contact your ADSL service provider for |
| details. |
| L Other telephone equipment such as a monitored |
| Burglar Alarm or the modem in the SKY Digital |
| decoder may be interfering with this unit. Disconnect |
| the other equipment and try again. |
|
|
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