18
Useful Information
I cannot make or receive calls. LThe AC adaptor or telephone line cord is not
connected. Check the connections.
LIf you are using a BT double adaptor to connect the
unit, remove the adaptor and connect the unit to the
phone wall socket directly. If the unit operates
properly, check or replace the adaptor.
LThe call bar feature is turned on. Turn it off (page 11).
LYou dialled a call restricted number (page 13).
LThe key lock feature is turned on. Turn it off (page 9).
LThe unit is not designed to be used with rotary (pulse
dialling) services.
A busy tone is heard when
{C} is pressed.
LThe handset is too far from the base unit. Move closer
and try again.
Static, sound cuts in/out,
fades. Interference from other
electrical units.
LPlace the handset and the base unit away from other
electrical appliances.
LMove closer to the base unit.
LYour unit is connected to a telephone line with ADSL
(JetStream) service. We recommend that you contact
your ADSL service provider to have an ADSL Splitter
installed. We do not recommend the use of generic
ADSL filters. Contact your ADSL service provider for
details.
Noise is heard during a call. LYou are using the handset or base unit in an area with
high electrical interference. Place the handset and
base unit away from interference sources, such as
antennas and mobile phones.
Pressing {R} does not
display/dial the last number
dialled.
LThe redialled number was more than 24 digits long.
Redial the number manually.
I fully charged the batteries,
but 074 still flashes.
LClean the charge contacts and charge again (page 6).
LIt is time to replace the batteries (page 6).
I fully charged the batteries,
but the operating time seems
to be short.
LWipe the battery ends (S, T) and the unit contacts
with a dry cloth.
Caller information is not
displayed.
LYou must subscribe to Caller ID service.
LYour unit is connected to a telephone line with ADSL
(JetStream) service. We recommend that you contact
your ADSL service provider to have an ADSL Splitter
installed. We do not recommend the use of generic
ADSL filters. Contact your ADSL service provider for
details.
LOther telephone equipment such as a monitored
Burglar Alarm or the modem in the SKY Digital
decoder may be interfering with this unit. Disconnect
the other equipment and try again.
Problem Cause & solution
TG1811_1812_1813NZ(e-e).book Page 18 Friday, May 12, 2006 3:51 PM