Panasonic KXTG4741B Troubleshooting, General use, Programmable settings, Useful Information

Useful Information

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again.

General use

Problem

The handset does not turn on even after installing charged batteries.

The unit does not work.

I cannot hear a dial tone.

The indicator on the handset flashes slowly.

The receiver volume is changed to level 4 (default), even though I set it to level 5 (maximum level).

Cause/solution

RPlace the handset on the base unit or charger to turn on the handset.

RMake sure the batteries are installed correctly (page 11).

RFully charge the batteries (page 11).

RCheck the connections (page 11).

RUnplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again.

RThe handset has not been registered to the base unit. Register the handset (page 31).

RThe base unit’s AC adaptor or telephone line cord is not connected. Check the connections.

RDisconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your service provider/telephone company.

RNew messages have been recorded. Listen to the new messages (page 36).

RNew voice mail messages have been recorded. Listen to the new voice mail messages (page 42).

RThe receiver volume returns to level 4 after you hang up. Press MjN or MkN to adjust the volume every time or as needed.

Programmable settings

Problem

The display is in a language I cannot read.

I cannot register a handset to a base unit.

Cause/solution

RChange the display language (page 16).

RThe maximum number of handsets (6) is already registered to the base unit. Cancel unused handset registrations from the base unit (page 31).

48For assistance, please visit http://www.panasonic.com/help