Useful Information

Caller ID/Talking Caller ID

Problem

Caller information is not displayed.

Caller information is displayed or announced late.

Caller information is not announced.

The caller list/incoming phone numbers are not edited automatically.

I cannot dial the phone number edited in the caller list.

Time on the unit has shifted.

Cause/solution

RYou must subscribe to Caller ID service. Contact your service provider/telephone company for details.

RIf your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack.

RIf you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.

RThe name display service may not be available in some areas. Contact your service provider/telephone company for details.

ROther telephone equipment may be interfering with this unit. Disconnect the other equipment and try again.

RDepending on your service provider/telephone company, the unit may display or announce the caller’s information at the 2nd ring or later.

RMove closer to the base unit.

RThe handset or base unit’s ringer volume is turned off. Adjust it (page 18, 26).

RThe Talking Caller ID feature is turned off. Turn it on (page 26).

RThe number of rings for the answering system is set to “2 rings” or “Toll saver”. Select a different setting (page 39).

RIf the base unit and another handset are having an intercom call, your handset does not announce caller information.

RThe Caller ID number auto edit feature is turned off. Turn it on and try again (page 26).

RYou need to call back the edited number to activate Caller ID number auto edit.

RThe phone number you dialed might have been edited incorrectly (for example, the long distance “1” or the area code is missing). Edit the phone number with another pattern (page 33).

RIncorrect time information from incoming Caller ID changes the time. Set the time adjustment to “Manual” (off) (page 26).

50For assistance, please visit http://www.panasonic.com/help

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Panasonic KXTG4743B, KX-TG223SK, KX-TG4745B, KX-TG4744B, KXTG4741B, KXTG4753B, KXTG4745B, KXTG4733B Caller ID/Talking Caller ID
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KX-TG4731, KX-TG4733, KXTG4744B, KX-TG4741B, KX-TG4744 specifications

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