Useful Information

Making/answering calls, Paging

Problem

Cause & solution

 

 

Static is heard, sound

LMove the handset and the base unit away from other

cuts in and out.

electrical appliances.

Interference from other

LMove closer to the base unit.

electrical units.

LRaise the base unit antenna.

 

LTurn on the clarity booster feature (page 18).

 

LYour unit is connected to a telephone line with ADSL

 

(JetStream) service. We recommend that you contact

 

your ADSL service provider to have an ADSL Splitter

 

installed. We do not recommend the use of generic

 

ADSL filters. Contact your ADSL provider for details.

 

 

The handset does not

LThe ringer volume is turned off. Adjust it (page 28).

ring.

 

 

 

I cannot make a call.

LDial lock is turned on. To turn it off, see page 31.

 

LIf the above remedies do not solve the problem, set the

 

dialling mode. Press {MENU} {0} {5} {1} {Save}

 

{OFF}.

 

LThe unit is not designed to be used with rotary (pulse

 

dialling) services.

 

 

I cannot redial by

LIf the last number dialled was more than 48 digits long,

pressing {REDIAL}.

the number will not be redialled correctly.

 

LIf you press {REDIAL} after you have started dialling,

 

this button functions as the {PAUSE} button. To redial,

 

do not dial any numbers before pressing {REDIAL}.

 

LDial lock is turned on. To turn it off, see page 31.

 

 

I cannot have a

LMake sure that an optional headset is connected

conversation using the

properly (page 34).

headset.

LIf SP-phone is displayed on the handset, press {C}

 

to switch to the headset.

 

LUse only the Panasonic KX-TCA88AL headset.

 

 

I cannot page the

LThe called handset is too far from the base unit.

handset.

LThe called handset is in use. Try again later.

 

 

 

 

Phonebook

Problem

Cause & solution

 

 

I cannot store an item in

LYou cannot store an item in the phonebook while the

the phonebook.

handset is in talk or speakerphone mode.

 

LDo not pause for over 1 minute while storing.

 

LDial lock is turned on. To turn it off, see page 31.

 

 

While storing an item in

LA call is being received. Answer the call and start again

the phonebook, the

from the beginning after hanging up.

handset starts to ring.

 

 

 

 

 

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Image 38
Panasonic KX-TG2421NZ operating instructions Making/answering calls, Paging, Phonebook