Panasonic KX-TG2431 Answering system

Useful Information

For assistance, please call 1-800-211-PANA (7262). 59

Answering system

The display exits the

caller list while searching.

LThe handset automatically exits after 1 minute of

inactivity.

Problem Cause & solution

I cannot listen to

messages from a remote

location.

LA touch tone phone is required for remote operation.

LPress the remote code correctly and press each key

firmly (page 47).

LThe answering system is off. Turn it on (page 48).

The other party

complains that they

cannot leave a voice

message.

LThe recording time is set to “Greeting only”. Select

“1min”, “2min”, or “3min” (page 49).

LThe memory is full. Erase unnecessary messages

(page 44).

“E” flashes and the

ANSWER ON indicator

flashes rapidly. No new

messages are recorded.

LMessage memory is full. Erase unnecessary messages

(page 44).

I cannot operate the

answering system.

LSomeone is operating the answering system.

LIf someone is talking on a conference call, you cannot

operate the answering system. Try again later.

During message

playback, the unit rings

and cancels playback.

LA call is being received. Answer the call and start again

from the beginning after hanging up.

The message indicator

on the handset flashes

slowly.

LNew messages have been recorded. Listen to the new

messages (page 44) or turn the message alert off (page

50).

When you play back

messages or turn on the

answering system, the

base unit and handset

announce the day and

time incorrectly.

LSet the date and time again (page 16).

Problem Cause & solution

TG2431_2432(e).book Page 59 Thursday, February 3, 2005 5:01 PM

Contents

Main Operating Instructions Table of Contents 2 Introduction Preparation Making/Answering Calls Phonebook Caller ID Service Useful Information Index Page Accessory information 6 Important safety instructions SAVE THESE INSTRUCTIONS CAUTION: WARNING: 8 For best performance Connections Battery installation 1 2 Telephone line cord Noise filter (For xDSL users) To single-line telephone jack (RJ11C) Battery charge CHARGE indicator CHARGE Battery replacement 1 2 Controls and displays Controls MNOP QR KX-TG2432 KX-TG2431 ABCDEFGHIJKL Page Display Setting the date and time 2 3 4 Date and time Making calls 1 Flash Call 2 3 1 Answering calls 1 2 Useful features during a call HOLD button g 1 2 9P15556667777 Talk 00-00-20 For Call Waiting service users Temporary tone dialing (for rotary/pulse service users) Using the phonebook Adding items to the phonebook 1 2 3 4 5 Page Chain dial feature 1 2 3 4 Copying phonebook items (KX-TG2432 only) Copying an item 2 3 4 Page 26 Using Caller ID service Flash -Waiting- 1-555-666-7777 Caller list Viewing the caller list and calling back 2 3 10 missed calls Rcvd Phone 2 3 4 Storing caller information into the phonebook 2 3 4 321-5555 555-321-5555 1-555-321-5555 Page Intercom For KX-TG2431 users 2 3 1 2 3 1 2 3 4 1 2 3 Transferring a call (KX- TG2432 only) 1 2 3 4 Guide to handset programming Ringer settings Handset ringer volume Save dB Ringer setting Ringer volume Ringer volume Low High Handset ringer tone 2 Ringer setting Ringer tone Ringer tone 1=Tone 1 Call options Display options Telephone settings Line mode 2 3 Other options Handset key tone 2 3 4 2 3 4 5 Time adjustment (Caller ID subscribers only) 2 3 4 Customer support 2 3 Programming via direct commands 2 3 4 5 Direct commands chart Page Answering system Recording your greeting message {GREETING CHECK} {STOP} MIC Turning the answering system on/off Screening your calls {ANSWER ON} ANSWER ON Listening to messages Listening to messages using the base unit {STOP} 1 2 3 {Select} {OFF} {MENU} Memory capacity Remote operation Using the answering system remotely 1 2 3 Answering system settings Remote code 2 3 4 2 3 4 5 Callers recording time 2 3 4 5 Message alert 2 3 4 Belt clip Headset (optional) Headset jack 2 1 Wall mounting Base unit 1 2 Page Charger unit (KX-TG2432 only) 1 2 3 4 Error messages Troubleshooting General use Making/answering calls, Intercom Caller ID Answering system Battery charge Power failure Important information about subscription services 62 FCC and other information CAUTION: NOTE: openLCR service for the Caller IQ feature FCC RF Exposure Warning: Technical information Base unit Handset Charger unit (KX-TG2432 only) Page Warranty Panasonic Telephone Limited Warranty Limited Warranty Coverage To obtain service in the USA please contact: Limited Warranty Limits And Exclusions Customer services Customer Services Directory http://www.panasonic.com/consumersupport http://www.panasonic.com/contactinfo http://www.pasc.panasonic.com npcparts@us.panasonic.com Index Index If you need assistance with setup or operation; 1 2 3 When you ship the product;