FAQ
Please check the following if the USB connection malfunctions.
[Case 1] | The camera power is off. |
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| Turn the camera power on. We recommend using an AC power adapter in PC | ||||||
| mode. |
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[Case 2] | USB Driver is not installed correctly. |
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| Install the USB Driver correctly. Refer to page 110. |
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[Case 3] | The USB cable is not connected or you are using a cable with an incorrect | ||||||
| specification. |
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| Use a USB cable with the correct specification. |
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[Case 4] | The camera is not recognized by your PC. |
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| Sometimes, the camera may appear under [Unknown Devices] in Device | ||||||
| Manager. |
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| Install the camera driver correctly. |
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| Turn off the camera, remove the USB cable, plug in the USB cable again, and | ||||||
| then turn on the camera. |
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[Case 5] | There is an unexpected error during file transfer |
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| Turn the camera power off and on again. Transfer the file again. | ||||||
[Case 6] | How do I know my computer supports a USB Interface? |
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| Check the USB port in your computer or keyboard. |
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| Check the OS version. A USB Interface is available in Windows 98, 98SE, | ||||||
| 2000, ME .XP. |
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| Check [Universal Serial Bus controllers] in Device Manager. Do the following to | ||||||
| check [Universal Serial Bus controllers]. |
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| Win 98/ME | : Trace [Start | Settings | Control Panel | System | ||
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| Device Manager | Universal Serial Bus controllers]. | ||||
| Win 2000 | : Trace [Start | Settings | Control Panel | System | ||
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| Hardware | Device Manager | Universal Serial Bus | |||
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| controllers]. |
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| Win XP | : Trace [Start | Control Panel | Performance and | |||
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| Maintenance | System | Hardware | Device Manager | ||
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| Universal Serial Bus controllers]. |
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