FAQ
| There must be USB Host Controller and USB root hub under [Universal Serial | ||
| Bus controllers]. |
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| In addition, | ||
| Root Hub to check if the Device Status states "This device is working properly". | ||
| If the Device Status says the device is "not working properly", click the "Driver" | ||
| tab and then click [Update Driver] or [Reinstall Driver]. |
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| When all the conditions mentioned above are met, the computer can support | ||
| the USB interface. |
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[Case 7] | When using the USB hub. |
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| There may be a problem in connecting the camera to the PC through the USB | ||
| hub if the PC and the hub are not compatible. Wherever possible, connect the | ||
| camera to the PC directly. |
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[Case 8] | Are other USB cables connected to the PC? |
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| The camera may malfunction when it is connected to the PC at the same time | ||
| as another USB cable. In this case, disconnect the other USB cable, and | ||
| connect only one USB cable to the camera. |
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[Case 9] | When I open the Device Manager (by clicking Start | (Settings) Control | |
| Panel (Performance and Maintenance) | System | (Hardware) Device |
| Manager), there are Unknown Devices or | Other Devices entries with a | |
| yellow question mark(?) beside them or devices with an exclamation mark(!) | ||
| beside them. |
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| "Remove". Restart the PC and connect the camera the again. For Windows 98 | ||
| PC, remove the camera driver also, restart the PC, and then reinstall the | ||
| camera driver. |
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| "Driver" tab, and click [Update Driver] or [Reinstall Driver]. If a message appears | ||
| asking you to specify the location of the appropriate device driver, specify "USB | ||
| Driver" in the CD supplied. |
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