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FAQ

If a PC (Windows 98) stops responding while the camera and PC are connected repeatedly

If a PC (Windows 98) is turned on for a long time and connect the camera repeatedly, the PC may not recognise the camera. In this case, re-start the PC.

If a PC connected with the camera stops responding while the Windows is starting.

In this case, disconnect the PC and the camera and the windows will start correctly.

If the problem happens continuously, set the Legacy USB Support to disable and re-start the PC. The Legacy USB Support is in the BIOS setup menu. (The BIOS setup menu differs from the PC manufacturers and some BIOS menus don’t have Legacy USB Support) If you can’t change the menu by yourself, contact to the PC manufacturer or BIOS manufacturer.

If the movie clip can’t be deleted, removable disk can’t be extracted or an error message displays during the file transfer.

If you install only the Digimax Viewer, the problems mentioned above occasionally happen.

-Close the Digimax Viewer program by clicking the Digimax Viewer icon on the Taskbar.

-Install all the application programs included in the software CD. (You must install the Movie clip codec)

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