Useful Information
54 For assistance, please visit http://www.panasonic.com/phonehelp
*1 KX-TG5672/KX-TG5673
Answering system
*1 KX-TG5672/KX-TG5673
The caller list/incoming
phone numbers are not
edited automatically.
LThe Caller ID number auto edit feature is turned off.
Turn it on and try again (page 34).
LYou need to call back the edited number to activate
Caller ID number auto edit.
I cannot dial the phone
number edited in the
caller list.
LThe phone number you dialed might have an incorrectly
edited pattern (for example, the long distance “1” or the
area code is missing). Edit the phone number with
another pattern (page 30).
The 2nd caller’s
information is not
displayed during an
outside call.
LIn order to use Caller ID, Call Waiting, or Call Waiting
Caller ID (CWID), you must first contact your telephone
company and subscribe to the desired service.
After subscribing, you may need to contact your
telephone company again to activate this specific
service, even if you already subscribed to both Caller ID
and Call Waiting with Caller ID services (CWID).
Problem Cause/solution
I cannot listen to
messages from a remote
location.
LA touch tone phone is required for remote operation.
LEnter the remote code correctly (page 39).
LThe answering system is off. Turn it on (page 40).
The unit does not record
new messages.
LThe answering system is off. Turn it on (page 40).
LThe recording time is set to “Greeting only”. Select
a different setting (page 42).
LThe message memory is full. Erase unnecessary
messages (page 37).
LIf you subscribe to the Voice Mail service, messages
are recorded by the telephone company not your
telephone (page 41).
I cannot operate the
answering system.
LSomeone is operating the answering system.
LIf someone is talking on a conference call, you cannot
operate the answering system. Try again later.*1
The message indicator
on the handset flashes.
LNew messages have been recorded. Listen to the new
messages (page 37).
Problem Cause/solution