Useful Information
48
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Answering system (KX-TG6322/KX-TG6323/KX-TG6324)
The 2nd caller’s information is
not displayed during an outside
call.
LIn order to use Caller ID, call waiting, or Call
Waiting Caller ID (CWID), you must first
contact your service provider/telephone
company and subscribe to the desired
service.
After subscribing, you may need to contact
your service provider/telephone company
again to activate this specific service, even if
you already subscribed to both Caller ID and
Call Waiting with Caller ID services (CWID).
Problem Cause/solution
The unit does not record new
messages.
LThe answering system is turned off. Turn it on
(page 32).
LThe message memory is full. Erase
unnecessary messages (page 33).
LThe recording time is set to Greeting
only. Change the setting (page 37).
LIf you subscribe to the voice mail service,
messages are recorded by your service
provider/telephone company not your
telephone. Change the unit’s number of rings
setting or contact your service
provider/telephone company (page 36).
I cannot operate the answering
system.
LSomeone is using the unit. Wait for the other
user to finish.
LA caller is leaving a message. Wait for the
caller to finish.
LThe handset is too far from the base unit.
Move closer.
I cannot operate the answering
system remotely.
LYou are entering the wrong remote access
code. If you forgot the remote access code,
store a new remote access code (page 35).
LPress each key firmly.
LThe answering system is turned off. Turn it on
(page 36).
LYou are using a rotary/pulse telephone. Try
again using a touch-tone phone.
Problem Cause/solution
TG63xx_OI.book Page 48 Thursday, January 10, 2008 9:02 AM