Panasonic KX-THA11 - page 51

Useful Information

For assistance, please visit http://www.panasonic.com/phonehelp 51

Caller ID

Answering system

Problem Cause & solution

The handset does not

display the caller’s name

and/or phone number.

LYou have not subscribed to Caller ID service. Contact

your telephone company to subscribe.

LThe name display service may not be available in some

areas. Contact your telephone company for details.

LOther telephone equipment may be interfering with this

unit. Disconnect the other equipment and try again.

LThe caller requested not to send caller information

(page 24).

LIf a call is being transferred to you, the caller information

is not displayed.

The handset does not

announce the displayed

caller names.

LThe handset’s ringer volume is turned off. Adjust it

(page 31).

LThe Talking Caller ID feature is turned off. Turn it on

(page 34).

The caller list/incoming

phone numbers are not

edited automatically.

LThe Caller ID number auto edit feature is turned off.

Turn it on and try again (page 35).

LYou need to call back the edited number to activate

Caller ID number auto edit.

I cannot dial the phone

number edited in the

caller list.

LThe phone number you dialed might have an incorrect

edited pattern (for example, the long distance “1” or the

area code is missing). Edit the phone number with

another pattern (page 26).

The 2nd caller’s

information is not

displayed during an

outside call.

LIn order to use Caller ID, Call Waiting, or Call Waiting

Caller ID (CWID), you must first contact your telephone

company and subscribe to the desired service.

After subscribing, you may need to contact your

telephone company again to activate this specific

service, even if you already subscribed to both Caller ID

and Call Waiting with Caller ID services (CWID).

Problem Cause & solution

I cannot operate the

answering system.

LSomeone is operating the answering system.

LIf other users are talking on a conference call, you

cannot operate the answering system. Try again later.

The message indicator

on the handset flashes.

LNew messages have been recorded. Listen to the new

messages (page 37).

THA11.book Page 51 Tuesday, March 7, 2006 5:56 PM

Contents

Main Operating Instructions Page Feature highlights Thank you for purchasing the Panasonic Home Communication System Cordless Handset. Telephone and monitoring features MULTI TALK V software Accessory information Other additional/replacement accessories Sales and support information Expanding your phone system Handsets: max. 8 Other devices: max. 10 Various features using the optional units Your home CA B Your cellular phone BAC Page For best performance Location/noise Environment Routine care Setting up the handset Connecting the AC adaptor A Battery installation Battery charge Battery replacement 1 2 Controls Handset Charger A B Display Handset display items , Handset soft keys CELL Symbols used in these operating instructions h d G i f Registering the handset Registering the handset 1 2 Deregistering the handset Setting the unit before use Making calls 1 2 3 1 Answering calls 1 Useful features during a call HOLD button MUTE button 1 2 Handset voice enhancer 1 2 Making/Answering Calls Using the other line during a call 1 2 3 Phonebook Handset phonebook Adding items to the handset 1 2 3 4 1 2 1 2 3 Editing items in the handset 1 2 3 4 5 1 2 3 Phonebook Copying handset phonebook items 1 2 3 4 5 6 1 2 3 4 5 Caller ID Service Using Caller ID service Talking Caller ID Ringer ID Ann 555-321-5555 Caller ID Service Caller list Viewing the caller list and calling back 1 2 3 1 3 4 Storing caller information into the phonebook 1 3 4 5 Erasing caller information 1 3 1 2 3 321-5555 555-321-5555 1-555-321-5555 Intercom feature Making intercom calls 1 3 Answering intercom calls Conference calls Conference call with 2 outside calls 1 2 3 Call share Joining a conversation Call privacy 1 2 Monitoring feature Enabling monitoring access 1 2 3 Audio monitor Ringer settings Ringer volume 1 2 3 4 5 1 Audio cable 2 3 4 5 6 7 8 9 1 2 3 4 5 Audio device Headphone output, line out, etc. Example: Other settings Page Caller ID number auto edit 1 2 3 Setting telephone line 1 3 4 1 3 4 1 3 4 5 Page Answering System Answering system feature Memory capacity Listening to messages using the handset 1 2 3 1 2 3 Answering System Answering system settings Message alert 1 2 3 Configuring a cellular phone Making/answering calls using a cellular line Making calls 1 2 1 2 3 4 5 1 2 3 4 1 2 3 Ringer settings for cellular calls 1 2 3 4 1 2 3 4 Transferring a cellular call 1 3 4 Conference calls 1 2 3 1 3 Connecting the USB cable to the handset System requirements for your computer Wall mounting Belt clip Screws (120 V AC, 60 Hz) 25.2 mm (1 inch) Headset (Optional) Error messages Page Troubleshooting Page Page Page FCC and other information CAUTION: NOTE: CAUTION: WARNING: FCC RF Exposure Warning: Page Specifications Warranty Panasonic Telephone Products Limited Warranty Limited Warranty Coverage Mail-In Service Limited Warranty Limits And Exclusions Customer services Customer Services Directory http://www.panasonic.com/consumersupport http://www.panasonic.com/contactinfo http://www.pasc.panasonic.com npcparts@us.panasonic.com Direct command chart/programming index Page Index Index Index If you need assistance with setup or operation 1 2 3 When you ship the product Attach your purchase receipt here. PQQX14797XA