limited Warranty & customer services directory
(for u.s.a and Puerto rico only)
Panasonic consumer Microwave oven
limited Warranty
limited Warranty coverage (for usa and Puerto rico only)
If your product does not work properly because of a defect in materials or workmanship, Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“warranty period”), at its option either (a) repair your product with new or refurbished parts, (b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to repair,
replace or refund will be made by the warrantor. |
|
|
Product or Part name | labor | Parts |
all Parts (EXCEPT MAGNETRON TUBE) | 1 (one) year | 1 (one) year |
Magnetron tube | 1 (one) year | 5 (five) year |
During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty period, there will be no charge for parts.
This warranty only applies to products purchased and serviced in the United States or Puerto Rico. This warranty is extend- ed only to the original purchaser of a new product which was not sold “as is”.
To find a service center please visit http://www.us.panasonic.com/help or call
When shipping the unit, carefully pack and send it in the original (or supplied) carton. Include a letter detailing the complaint along with the bill of sales and provide a daytime phone number where you can be reached.
if rePair is needed during the Warranty Period, the Purchaser Will be reQuired to furnish a sales receiPt/Proof of Purchase indicating date of Purchase, aMount Paid and Place of Pur- chase. custoMer Will be charged for the rePair of any unit received Without such Proof of Purchase.
limited Warranty limits and exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER glass, plastic parts, temperature probes (if included) and normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or fail- ures which result from accidents, misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty instal- lation,
the Warrantor is not liable for incidental or conseQuential daMages resulting froM the use of this Product, or arising out of any breach of this Warranty. (As examples, this excludes damages for lost time, travel to and from the servicer, loss of or damage to media or images, data or other memory or recorded content. The items listed are not exclusive, but for illustration only.)
all eXPress and iMPlied Warranties, including the Warranty of Merchantability, are liMited to the Period of the liMited Warranty.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the warranty period, you may contact your dealer or Service Center. If the problem is not handled to your satisfaction, then write to:
Consumer Affairs Department
Panasonic Corporation of North America
661 Independence Pkwy
Chesapeake, VA 23320
Parts and serivce, Which are not covered by this liMited Warranty, are your resPonsibility.
Customer Services Directory (United States and Puerto rico)
Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at:
http://www.us.panasonic.com/help
or, contact us via the web at: http://www.us.panasonic.com/contactinfo
You may also contact us directly
For hearing or speech impaired TTY users, TTY:
28
