ENGLISH

TROUBLESHOOTING CHART

Troubleshooting Chart

Before calling for service, determine the symptoms and follow suggested solutions.

AUDIO

 

VIDEO

Solutions

 

 

 

 

 

 

 

 

 

 

 

Adjust Antenna Location and Connection

 

 

 

 

 

 

 

 

 

 

Noisy Audio

Snowy Video

 

 

 

 

 

 

Adjust Antenna Location and Connection

 

 

 

 

 

 

 

 

Check Antenna Lead-in Wire

Noisy Audio

Multiple Image /

Adjust Convergence (refer to pages 28 and 29)

Color shift in picture

 

 

 

 

 

 

 

 

 

Move television from Electrical Appliances, Lights,

 

 

 

 

Noisy Audio

 

 

 

Vehicles and Medical Equipment

Interference

 

 

 

 

Increase Volume

 

 

Check Mute

No Audio

 

Check television SPEAKERS on/off

Normal Video

Change Channel

 

 

Set TV or Cable Mode Properly

 

No Video with Snow

Check Antenna Cables

Noisy Audio

Check Power Cord is Plugged into Active Outlet

 

 

 

?

Adjust Brightness and Audio Controls

 

Change Channel

 

Check Cable Connections

No Audio

Program the Remote Control Again

No Video / No PIP

Check Second Video Source Operation

 

 

Make sure that a PC is not connected to DVI (DIGITAL-IN) input.

 

 

 

 

 

 

 

 

 

 

 

 

This is a normal condition to prevent image burn-in. This feature can be

 

 

 

Picture shifts slightly (horizontally or

turned off. However, turning off this feature may result in image

 

 

 

retention on screen. (refer pg. 29)

Normal Audio

vertically) when turned on, changing

 

channels or within a duration of two

 

 

 

 

 

 

 

 

(2) hours of viewing.

 

 

 

 

 

 

 

 

 

 

 

 

 

Adjust Color Settings

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Change Channel

Normal Audio

 

 

 

No Color

 

 

 

 

 

 

 

 

 

 

 

 

 

Check Audio Is Set To Stereo or Mono, Not SAP

 

 

 

 

 

 

 

 

 

 

 

 

Wrong Audio

 

 

 

 

 

 

 

 

 

 

Normal Video

 

 

 

 

 

 

 

 

 

 

 

 

 

Change CC (Closed Captioning) from Text Mode

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Normal Audio

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Black Box on Screen

 

 

 

 

 

 

 

 

 

 

 

 

 

Replace Remote Control Batteries

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Normal Audio

 

Normal Video

 

 

Intermittent Remote Control Operation

 

30z

Page 32
Image 32
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