Limited Warranty

PANASONIC CONSUMER ELECTRONICS COMPANY,

PANASONIC SALES COMPANY,

DIVISION OF MATSUSHITA ELECTRIC

DIVISION OF MATSUSHITA

CORPORATION OF AMERICA

ELECTRIC OF PUERTO RICO, INC.,

One Panasonic Way

AVE. 65 de Infantería, Km. 9.5

Secaucus, New Jersey 07094

San Gabriel Industrial Park

 

Carolina, Puerto Rico 00985

Panasonic DVD/VCR Deck Limited Warranty

Limited Warranty Coverage

If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or Panasonic Sales Company (collectively referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“Limited Warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor.

Product or Part Name

Parts

Labor

 

 

 

DVD/VCR Deck

One (1) Year

Ninety (90) Days

 

 

 

Rechargeable Batteries

Ten (10) Days

Not Applicable

(in exchange for defective item)

 

 

 

 

 

During the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” warranty period, there will be no charge for parts. You must mail-in your product during the warranty period.

If non-rechargeable batteries are included, they are not warranted. This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and only covers product purchased as new. A purchase receipt or other proof of original purchase date is required for Limited Warranty service.

Mail-In Service

For assistance in the continental U.S.A. in obtaining repairs please ship the product to:

Panasonic Services Company

Customer Servicenter

Suite B

4900 George McVay Drive

McAllen, TX 78503

For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax (787)-768-2910.

When shipping the unit carefully pack and send it prepaid, adequately insured and preferably in the original carton. Include a letter detailing the complaint and provide a day time phone number where you can be reached.

IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHSE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.

Limited Warranty Limits And Exclusions

This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set- up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, or commercial use (such as hotel, office, restaurant, or other business), rental use of the product, or service by anyone other than a Factory Servicenter or other Authorized Servicer, or damage that is attributable to acts of God.

60

For assistance, please call : 1-800-211-PANA(7262) or, contact us via the web at:http://www.panasonic.com/contactinfo

 

 

Page 60
Image 60
Panasonic PV-D4734S manual Limited Warranty Coverage, Product or Part Name Parts Labor, Mail-In Service