
Before Requesting Service
Check the following points if you are having trouble with your VCR.
Power |
| Correction | ||
No power… | • Completely insert Power Plug into an AC outlet. | |||
• Set POWER button to on. | ||||
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| • Make sure power source is active. | |||
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Recording & Playback |
| Correction | ||
TV program cannot be recorded... | • | Check connections between VCR, external antenna, and TV. | ||
| • | Check channel selections. | ||
| • Make sure your antenna system (CABLE or TV) is correctly | |||
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| set. (Channels [P. 12]) | ||
| • Make sure cassette record tab is intact. (P. 4) | |||
Timer recording cannot be performed… | • | Confirm that clock is set to current time and date. | ||
| • Make sure Cable/DSS box (if used) is left on and tuned to | |||
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| channel to be recorded. | ||
| • Set recording start/stop times correctly. (P. 16) | |||
| • Make sure VCR POWER button is pressed off. (P. 16) | |||
| • Timer recording may not be performed or continued if a power | |||
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| interruption occurs before or during a Timer Recording, even | ||
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| after power is restored. |
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There is no playback picture, or the playback | • | Select channel 3 or 4 on TV to match VCR output channel (3 | ||
picture is noisy or contains streaks... |
| or 4) (P. 8) or select LINE. | ||
| • Set VCR/TV selector to “VCR.” | |||
| • Adjust TRACKING control in either direction. (P. 37) | |||
| • Try Head Cleaning. (P. 37) | |||
During special effects playback, picture may | • | Set TV’s Vertical Hold Control to MANUAL, then adjust. | ||
contain some vertical jitter when using a TV | ||||
with an Automatic Vertical Hold Control... |
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VCR cannot be controlled... | • | Make sure VCR power is on. | ||
| • | Check Remote batteries. | ||
| • Make sure VCR LOCK is set to off. (P. 33) | |||
| • Make sure Remote is in proper mode. (P. 22) | |||
| • Make sure Timer Recording is not in progress. | |||
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Remote Control |
| Correction | ||
VCR cannot be remote controlled... | • Make sure VCR power is on. | |||
• Make sure Remote is in VCR mode. | ||||
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| • Aim Remote Control directly at remote sensor on VCR. (P. 6) | |||
| • Avoid any object blocking signal path. | |||
| • Check Remote batteries. (P. 4) | |||
| • Make sure VCR LOCK is set to off. (P. 33) | |||
| • Exposing VCR remote sensor to direct fluorescent or outdoor | |||
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| light may cause signal interference. | ||
ACTION and PROG/VCR+ buttons do not | • | Check connections between VCR, external antenna, and TV. | ||
respond... | • | Press VCR button for VCR mode. (P. 22) | ||
| • Check Remote batteries. (P. 4) | |||
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Miscellaneous |
| Correction | ||
Programs cannot be viewed on TV... | • Make sure TV power is on. | |||
• Make sure TV is set to output of VCR. | ||||
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| • Check connections between VCR, external antenna, and TV. | |||
| • Set VCR/TV selector to “TV.” (P. 15) | |||
| • Make sure proper signal source is selected. | |||
Video cassette cannot be inserted... | • | Insert the cassette with window side up; record tab facing you. | ||
| • Check if a tape is already in the unit. | |||
Video cassette cannot be removed... | • | Completely insert Power Plug into an AC outlet. | ||
Video cassette ejects when a recording is started | • | Make sure cassette record tab is intact. (P. 4) | ||
or the power is turned off for timer recording... |
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In Stop mode, the motor (CYLINDER) | • To enable Quick play mechanism, the cylinder will rotate for | |||
| about 3 minutes. This reduces response time from Stop to | |||
continues to rotate... |
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| Play mode and from Play to Rewind Search mode. | |||
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If you cannot resolve the problem, please call the Customer Call Center for product assistance at
To locate an authorized servicenter, please call toll free
For Your Information
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