Panasonic RP-WF930 operating instructions Troubleshooting guide, Product service

Troubleshooting guide

Before requesting service, make the below checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem:

In the U.S.A., contact the Panasonic Customer Call Center at 1-800-211-7262, or the website http:// www.panasonic.com/contactinfo, or the website (http://www.panasonic.com/support).

In Canada, contact the Panasonic Canada Inc. Customer Care Centre at 905-624-5505, or visit the website (www.panasonic.ca), or an authorized Servicentre closest to you.

	Problem	Probable cause(s)	Suggested remedy	Page
ENGLISH
	No sound.	connected to on?	Turn the unit on.
		Is the unit that the transmitter is		12
		Are the unit and the transmitter	Connect the unit correctly and
		connected?	ensure the plugs are properly	8
			inserted.
		Is the volume too low?	If the transmitter is connected to
			the headphone jack, turn up the	12
			volume of the connected unit.
			Turn up the volume on the	12
			headphones.
	Sound is distorted.	Is the input level of the audio	If the transmitter is connected to
		signal too high?	the headphone jack, turn down the	12
			volume of the connected unit.
	Excessive noise.	Is there an obstruction between	Remove the obstruction, move the
		the transmitter and the	transmitter, or change position	8
		headphones?	yourself.
		¡Are other radio waves	Change the transmission
		obstructing the transmitter’s	frequency with the transmitter’s
		waves?	[CHANNEL] switch and then press	14
		¡Are the transmission frequency	[TUNING] on the headphones to
		and the receiver’s frequency	adjust the frequency automatically.
		tuned correctly?
		Is the input level of the audio	If the transmitter is connected to
		signal too low?	the headphone jack, turn up the	12
			volume of the connected unit.
	No sound, sound is	Is the OPR indicator dim or does it	The batteries have run down.
	distorted, or there is	fail to light at all?	Recharge them. If the indicator
	excessive noise.		remains dim after recharging, the	10
			batteries have come to the end of
			their serviceable life and need to
			be replaced at a local dealer.

Product service

RQT7572

1.Damage requiring service—The unit should be serviced by qualified service personnel if:

(a)The AC power supply cord or AC adaptor has been damaged; or

(b)Objects or liquids have gotten into the unit; or

(c)The unit has been exposed to rain; or

(d)The unit does not operate normally or exhibits a marked change in performance; or

(e)The unit has been dropped or the cabinet damaged.

2.Servicing—Do not attempt to service the unit beyond that described in these operating instructions. Refer all other servicing to authorized servicing personnel.

3.Replacement parts—When parts need replacing ensure the servicer uses parts specified by the manufacturer or parts that have the same characteristics as the original parts. Unauthorized substitutes may result in fire, electric shock, or other hazards.

4.Safety check—After repairs or service, ask the servicer to perform safety checks to confirm that the unit is in proper working condition.

Product information

For product information or assistance with product operation:

In the U.S.A., contact the Panasonic Customer Call Center at 1-800-211-7262, or the website http:// www.panasonic.com/contactinfo, or the website (http://www.panasonic.com/support).

In Canada, contact the Panasonic Canada Inc. Customer Care Centre at 905-624-5505, or visit the website (www.panasonic.ca), or an authorized Servicentre closest to you.