Sprint Nextel MAX-206M2

Section 3

Troubleshooting

Contents

Main Page Table of Contents Page Page Page Welcome to XOHM i Welcome to XOHM Page Page 2 Your XOHM Modem Section 1A Your XOHM Modem Whats in the Box Modem Requirements Your XOHM Modem 3 Your XOHM Modem Get to Know Your Device WiMAX Overview XOHM Modem MAX-206M2 by ZyXEL Device Connectors (back of device) Your XOHM Modem 5 Modem LED Display (front panel) 1. 2. 3. 6 Your XOHM Modem Positioning Your Modem Page 8 Install Your XOHM Modem Using the XOHM Modem Setup Assistant Section 1B Install Your XOHM Modem Using the XOHM Modem Setup Assistant Install the XOHM Modem Setup Assistant 1. Install Your XOHM Modem Using the XOHM Modem Setup Assistant 9 2. 3. Install Your XOHM Modem Install Your XOHM Modem Using the XOHM Modem Setup Assistant 11 3. 12 Install Your XOHM Modem Using the XOHM Modem Setup Assistant 4. 5. Install Your XOHM Modem Using the XOHM Modem Setup Assistant 13 6. 14 Install Your XOHM Modem Using the XOHM Modem Setup Assistant Set Up a Router (optional) 1. 2. 3. Install Your XOHM Modem Using the XOHM Modem Setup Assistant 15 Using the XOHM Modem Setup Assistant After Installation The XOHM Modem Setup Assistant Current Status Screen 16 Install Your XOHM Modem Using the XOHM Modem Setup Assistant Install Your XOHM Modem Using the XOHM Modem Setup Assistant 17 The XOHM Modem Setup Assistant Connection Details Screen Page Install Your XOHM Modem Using the XOHM Modem Setup Assistant 19 20 Install Your XOHM Modem Using the XOHM Modem Setup Assistant XOHM WiMAX Signal Strength Section 1C Alternate Method: Install Without the Modem Setup Assistant Set Up the Modem 22 Alternate Method: Install Without the Modem Setup Assistant 3. 4. Page Connect a Router (optional) Telephone (VoIP) Settings 25 Section 1D Telephone (VoIP) Settings Page Page 28 Modem Configuration Interface Overview Section 2A Modem Configuration Interface Overview Access the Modem Configuration Interface 1. Modem Configuration Interface Overview 29 2. 3. Page Modem Configuration Interface Overview 31 Menu Options Using the Menus Section 2B Advanced Menu Display the Advanced Menu Page 34 Advanced Menu Page Section 2C Tools Menu Display the Tools Menu Page Software Update Page 40 Troubleshooting Section 3A Troubleshooting Frequently Asked Questions System Troubleshooting 41 Issues 42 Troubleshooting Troubleshooting 43 44 Troubleshooting Router 1. 2. 3. Page 46 Troubleshooting General Page 48 Important User Information Section 4A Important User Information Regulatory Notices Important User Information 49 1. 2. 50 Important User Information Important Notice General Precautions Important User Information 51 Important User Information Technical Specifications Environmental Specifications Mechanical Specifications LED table 52 Important User Information Page Page Section 4B Manufacturers Warranty ZyXEL warranty Terms Page Index