Troubleshooting guide

Before requesting service, please perform the following steps.

Do you have the latest firmware installed?

Firmware updates may be released to correct operating irregularities that are discovered with certain movies. (> 20)

4

Make the following checks and visit our website for more information.

http://www2.panasonic.com/consumer-electronics/support/ Enter the model number.

4 Even so, you still have trouble,

Visit our website to find a service center.

You can find a service center near you easily on our website.

Other support information:

“Customer Services Directory (United States and Puerto Rico)” (> 51)

The following do not indicate a problem with this unit:

Regular disc rotating sounds.

Image disturbance during search.

Image disturbance when replacing 3D discs.

Unit does not respond to the remote control or front panel buttons.

Press and hold [POWER Í/I] on the main unit for 5 seconds. jIf still unable to power the unit off, disconnect the power cord,

wait 1 minute, then reconnect the power cord.

Cannot eject disc.

The unit may have a problem.

While the unit is off, press and hold [SKIP9] on the remote control and [< OPEN/CLOSE] on the unit at the same time for more than 5 seconds.

The TV tuner mode is not displayed when the TV is switched on.

This phenomenon may occur, depending on the TV setting, when “Quick Start” is set to “On”.

Depending on the TV, this phenomenon may be prevented by reconnecting the HDMI cable to a different HDMI input terminal or by changing the HDMI auto connection setting.

You have forgotten your ratings password.

You want to cancel the ratings level.

While the disc tray is empty and “BD/DVD” is selected as a source, press and hold [SKIP:] on the remote control and [1] (Play) on the unit at the same time for more than 5 seconds. The ratings level returns to the factory preset.

Power

No power.

Insert the AC power supply cord securely into a household AC outlet. (> 18)

The unit switches to standby mode.

This unit will automatically turn to standby mode after 30 minutes if it is inactive. (> 7)

When the time set for the sleep timer has passed, the power will be turned off. (> 6)

One of the unit’s safety devices is activated. Press [POWER Í/I] on the main unit to turn the unit on.

Power of this unit is turned off when the input for the TV is changed.

This is a normal phenomenon when using VIERA Link (HDAVI Control 4 or later). For details please read the operating instructions for the TV.

Displays

The display is dim.

Change “FL Display” in the Setup menu. (> 37)

General operation

TV screen and video

To return to the factory preset

Select “Yes” in “Restore Default Settings” in the Setup menu. (> 39)

To return all settings to the factory preset

Reset the unit as follows:

While the unit is off, press and hold [+ VOLUME], [< OPEN/ CLOSE] and [POWER Í/I] on the main unit at the same time for more than 5 seconds.

The remote control doesn’t work properly.

The remote control and main unit are using different codes. Change the code on the remote control. (> 21)

It may be necessary to set the code of the remote control again after changing the batteries for the remote control. (> 21)

Disc cannot be played.

The disc is dirty. (> 9)

Check the region code.

Still pictures (JPEG) do not playback normally.

The images that were edited on the PC, such as Progressive

VQT2W18 JPEG, etc., may not playback.

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The images from this unit do not appear on the TV. Picture is distorted.

Jittering occurs.

An incorrect resolution is selected in “HDMI Resolution”. Reset the setting as follows:

While the disc tray is empty and “BD/DVD” is selected as a source, press and hold [1] (Play) and [∫] (Stop) on the main unit at the same time for more than 5 seconds to cancel the setting.

When Dolby Digital Plus, Dolby TrueHD, and DTS-HD audio are not output in bitstream, select “Yes” in “Restore Default Settings” and make proper settings. (> 39)

When “Playback Method for 3D Disc” in the Setup menu is set to “3D Playback”, images may not output depending on the connection method. Remove the disc from this unit and select “2D Playback”.(> 36)

Video is not output.

Set the “High Clarity Sound” in the Playback menu to “Off” to use the VIDEO OUT terminal. (> 35)

Video is not output in high-definition.

Confirm that “HDMI Resolution” in the Setup menu is set properly. (> 38)

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Panasonic SC-BTT750 Troubleshooting guide, Power, Displays, General operation TV screen and video, Cannot eject disc

SC-BTT750 specifications

The Panasonic SC-BTT750 is a remarkable 3D Blu-ray home theater system designed to provide an unparalleled audio-visual experience. This system combines high-quality sound with advanced video playback capabilities, making it an ideal choice for movie enthusiasts and audiophiles alike.

One of the standout features of the SC-BTT750 is its ability to play 3D Blu-ray discs. With support for various formats, including DVD and CDs, the system ensures compatibility with an extensive range of media. The Full HD 1080p video output offers impressive image clarity and detail, making every viewing experience engaging and immersive.

The SC-BTT750's audio performance is equally impressive, equipped with a powerful 1000-watt output. This is achieved through a 5.1-channel surround sound configuration that includes a subwoofer, allowing for deep bass and a rich soundstage. The speaker setup is designed to fill your room with sound, providing a cinematic experience that transforms any environment.

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In summary, the Panasonic SC-BTT750 is a powerful and versatile home theater system that excels in both video and audio performance. With its advanced features, including 3D Blu-ray playback, robust surround sound, and smart technology integration, it delivers a compelling entertainment experience that caters to various preferences and media choices. Whether you're hosting movie nights, gaming sessions, or simply enjoying your favorite music, the SC-BTT750 is designed to elevate your home entertainment to a new level.