Panasonic SC-HC3 operating instructions Troubleshooting guide, Common problems, Display, iPod

Troubleshooting guide

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, refer to “Customer Services Directory (United States and Puerto Rico)” on page 15 if you reside in the U.S.A. or Puerto Rico, or refer to “Product information” on page 3 if you reside in Canada.

Common problems

Incorrect display or play will not	• You have not inserted the disc correctly; insert it correctly.
	•	The disc is scratched or dirty. (Tracks skipped.)
start.
	•	There is moisture on the lens. Wait for about an hour and then try again.
	• You may not be able to play MP3 if you have copied a multi-session disc that has no data between sessions.
MP3 cannot be read.	•	When creating a multi-session disc, it is necessary to close the session.

•The amount of data on the disc is too small. Set the amount of data to greater than approximately 5 MB.

•Noise may occur when playing MP3 if recording quality is poor.

•Keep this unit away from mobile telephones if the interference is apparent.

Noise is heard or no sound. • Turn the volume up.

•Switch the unit off, check and correct the connection, then switch the unit on. Causes include straining of the speakers through excessive volume or power, and using the unit in a hot environment.

Humming heard during play.	• An AC power supply cord or fluorescent light is near the cords. Keep other appliances and cords away from
	this unit’s cables.
A beat sound or noise is heard	• Switch the television or other audio player off or separate it from the unit.
while receiving a radio broadcast.	• Switch off the portable audio player if connected to “AUX” port.
A low hum or noise is heard	• Keep the antenna away from other cables and cords.
during AM broadcasts.	• Keep the AM antenna away from the unit.
The picture on the television near	• The location and orientation of the antenna are incorrect.
the unit disappears or stripes
	• The television antenna wire is too close to the unit. Separate the antenna wire of the television from the unit.
appear on the screen.
No response when remote	• Check that the batteries are inserted correctly. (➡ page 5)
control buttons are pressed.

Display

“--:--”	• You plugged the AC power supply in for the first time and there was a power failure recently. Set the time.
	(➡ page 10)
“ADJUST CLOCK”	• Clock not set. Adjust the clock accordingly.
“ADJUST TIMER”	• Play timer not set. Adjust the play timer accordingly.
“PGM FULL”	• The number of programmed tracks is limited to 24. No further tracks can be programmed.
“NO PLAY”	• A CD-ROM disc that is not CD-DA or MP3 format is inserted. It cannot be played.
“ERROR”	• Incorrect operation performed. Read the instructions and try again.
“F61” or “F76”	• There is a power supply problem. Consult the dealer.
“UNLOCKED”	• Make sure the docking switch is pushed back properly.
“ILLEGAL OPEN”	• Sliding door is not in correct position. Turn the unit off and on again.
“IPOD NO DEV”	• The iPod device is not inserted correctly. Read the instructions and try again. (➡ page 12).

iPod

	• Verify that the iPod battery is not depleted before connecting it to the unit.
iPod does not turn on.	•	Before inserting your iPod into the dock, turn off both the unit and iPod. Turn power back on and select the
		appropriate source.
	• The iPod is not correctly inserted into the dock. Turn off the iPod, remove it from the dock connector. Reinsert
No sound is coming from the		it and turn it on again.
speakers.	•	Make sure that iPod is actually playing something.
	•	Adjust the volume.
Distorted sound or the sound	• Make sure the equalizer function of your iPod is turned off.
level is too low.
Cannot control the iPod using	•	Make sure the iPod is inserted properly into the dock.
remote control or main unit.	•	Check the dock connection and make sure that iPod is selected as the source of music. (➡ page 12)
iPod does not charge.	•	Check all connections. (➡ page 4, 12)

RQTX0250

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