Picture abnormal or unviewable | Page | |
Picture distorted. | ≥Ensure that the unit is connected directly to the television, and is not connected through a video | 7 |
| cassette recorder. |
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Picture size doesn’t fit the | ≥Change “TV Aspect” in the “Video” tab. | 20 |
screen. | ≥Change the Zoom setting. | 14 |
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The television may display | ≥The unit and television are using different video systems. | — |
incorrectly or colors appear | Use a |
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faded. | ≥The system used on the disc does not match your television. |
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| – PAL discs cannot be correctly viewed on an NTSC television. | — |
| – This unit can convert NTSC signals to PAL 60 for viewing on a PAL television (“NTSC Disc | |
| Output” in “Video” tab). | 21 |
Menu is not displayed correctly. | ≥Restore the zoom ratio to “a1.00”. | 14 |
| ≥Set “Subtitle Position” in Display Menu to “0”. | 19 |
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Auto zoom function does not | ≥Turn off TV’s zoom function. | — |
work well. | ≥Use the other preset aspect ratios or manual adjustment. | 14 |
| ≥Zoom function may not work well, especially in dark scenes and may not work depending on the | — |
| type of disc. |
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The picture on the television | ≥Mobile telephone chargers can cause some disturbance. | — |
disappears or stripes appear on | ≥If you are using a TV indoor antenna, change to an outdoor antenna. | — |
the screen. | ≥The television antenna wire is too close to the unit. Separate the antenna wire of the television | — |
| from the unit. |
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Progressive video |
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There is ghosting when | ≥This problem is caused by the editing method or material used on | 19 |
progressive output is on. | corrected if you use interlace output. Change “Video Output Mode” in Picture Menu to “576i (or |
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| 625i)” or “480i (or 525i)”. |
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Pictures not in progressive | ≥Press [PROGRESSIVE] on the main unit so “PRG” is displayed. Or select “576p (or 625p)” or | 12, |
output. | “480p (or 525p)” in “Video Output Mode” in Picture Menu. | 19 |
| ≥If the unit is connected to the television through VIDEO OUT, | 7 |
| terminal, output will be interlace even if “PRG” is displayed. |
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Listening to the radio |
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Noise is heard. | ≥Adjust the position of the FM or AM antenna. | — |
“ST” flickers or doesn’t light. | ≥Use an outdoor antenna. | 23 |
Sound is distorted. |
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A beat sound is heard. | ≥Turn the television off or move it away from the unit. | — |
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A low hum is heard during AM | ≥Separate the antenna from other cables. | — |
broadcasts. |
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Television operation |
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Cannot operate the TV. | ≥Press [TV] first to operate the television. | — |
| ≥Check the remote control code for the TV manufacturer. | 27 |
Digital receiver |
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Wireless link indicator does not | ≥Check that the main unit and the digital receiver are turned on. | 9 |
light. | ≥Ensure that the digital transmitter is fully inserted into the slot of the main unit. | 8 |
Unit displays |
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The display is dark. | ≥Select “Bright” in “FL Dimmer” in the “Others” tab. | 21 |
“NO PLAY” | ≥You inserted a disc the unit cannot play; insert one it can. | 11 |
| ≥You inserted a blank disc. | — |
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“NO DISC” | ≥You haven’t inserted a disc; insert one. | — |
| ≥You haven’t inserted the disc correctly; insert it correctly. | 12 |
“F61” | ≥Check and correct the speaker cord connections. | 4, 6 |
| If this does not fix the problem, there is a power supply problem. Consult the dealer. |
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“DVD U11” | ≥Disc is dirty. Wipe it clean. | 11 |
“ERROR” | ≥Incorrect operation performed. Read the instructions and try again. | — |
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“DVD H∑∑” | ≥Trouble may have occurred. The number following “H” depends on the status of the unit. Turn the | — |
∑∑ stands for a number. | unit off and then back to ON. Alternatively, turn the unit off, disconnect the AC mains lead, and |
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| then reconnect it. | — |
| ≥If the service numbers fail to clear, note the service number and contact a qualified service | |
| person. |
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“ [W] ” is flashing. | ≥There is no link between the main unit and the digital receiver. Check that the digital receiver is | 9 |
| turned on. |
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“W01” is flashing or lit. | — | |
| main unit and [S10] on the remote control until “Initialised” disappears from the television. Turn |
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| the unit off and on again. If the problem persists, contact a qualified service person. |
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Television displays |
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“/” | ≥The operation is prohibited by the unit or disc. | — |
“Cannot display group xx, | ≥You are trying to display incompatible contents. | — |
content xx” |
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“This disc may not be played in | ≥You can only play | Cover |
your region” | number as the unit or if the | page |
| on the rear panel. |
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No | ≥Select “On” in | 21 |
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Troubleshooting guide
RQT7991
35
