7Troubleshooting

Troubleshooting and print quality quick reference (cont'd.)

Symptom

Possible Causes

Solution

Front panel reports:

The media installed is not what the

■ Insert the appropriate media tray.

Waiting for <media>

printer is expecting.

■ Change the default media tray to match

 

 

 

 

the desired media type; restart the

 

 

printer.

 

 

■ Cancel the job and check for the

 

 

appropriate driver selection.

 

 

■ If the message persists, call the

 

 

Customer Support Hotline.

 

 

 

Front panel reports:

 

■ Load the indicated media type in the

Multi-Purpose Feeder:

 

Multi-Purpose Feeder.

Load <media>

 

 

 

 

 

Front panel reports:

The indicated color toner cartridge is

■ Change the toner cartridge soon.

<color>:low

almost empty.

 

 

 

 

Front panel reports:

Indicated color toner cartridge is

Replace the indicated color toner cartridge

Stopped:

empty.

now; the printer stops until you replace the

replace <color>

 

cartridge.

 

 

 

Consumables Page shows a

The toner cartridge is nearly empty.

Replace the color toner cartridge.

single color (a) that is not

 

 

uniform

 

 

or

Consumables Page shows a single color (b) with many vertical streaks (both light and dark) of slightly different density and non-uniform color.

a

b

7-8

Phaser 560 Color Laser Printer

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Tektronix 560 user manual Troubleshooting and print quality quick reference contd, Waiting for media
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