7Troubleshooting

Troubleshooting and print quality quick reference (cont'd.)

Symptom

Possible Causes

Solution

Dark and wavy vertical

The Main Charge Grid is dirty.

streaks appear in all colors

 

(most easily visible in yellow).

 

 

 

 

 

 

 

 

 

Replace the Main Charge Grid. Complete instructions are packaged with the Main Charge Grid. Refer to “Supplies and accessories” on page 9-2 for ordering information.

The entire page prints in black, including the borders.

The cause is one of the following:

Bad electrical contact for the Main Charge Grid.

The Main Charge Grid is broken.

Power supply high voltage.

The solution is one of the following:

Re-insert the Imaging Unit to correct the contact for the Main Charge Grid.

Replace the Main Charge Grid with a new one.

Call Service. See page 7-1.

Front panel reports:

The Transfer Kit is worn out.

Replace the Transfer Kit.

Transfer Kit:replace

 

 

 

 

 

Toner spots appear on the

The Transfer Kit is worn out.

Replace the Transfer Kit.

back of the media.

 

 

 

 

 

7-14Phaser 560 Color Laser Printer

Page 186
Image 186
Tektronix 560 user manual Dark and wavy vertical