Fonts printing incorrectly from Windows | Tektronix 560 specification

Troubleshooting 7

Fonts printing incorrectly from Windows

If fonts are printing incorrectly from Windows, make sure that you installed the correct printer with the supported driver.

■If you have the standard printer conﬁguration, you should have installed Tektronix Phaser 560.

■If you have the printer’s Extended Features option with the additional fonts, you should have installed Tektronix Phaser 560 with Extended Features so that Windows recognizes and uses all the printer’s 39 fonts.

Note If you select Tektronix Phaser 560 with Extended Features and you have only the standard printer conﬁguration with 17 fonts, any of the additional fonts selected within an application are printed in the Courier typeface.

Getting printer conﬁguration information

If you are not sure which printer conﬁguration you have, print the Conﬁguration Page from the printer’s front panel; they list the amount of memory installed and whether your printer has the Standard or Extended conﬁguration. Refer to “Printing Help Pages” on page 8-8 for instructions.

Refer to “PC/Windows software” on page 3-1 for instructions on installing the printer and drivers.

User Manual

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Tektronix 560 user manual Fonts printing incorrectly from Windows, Getting printer conﬁguration information

Contents

Phaser Color Laser Printer Page Phaser 560 Color Laser Printer Warranty Terms on product Caution Users safety summarySymbols as marked on product Terms in manual Caution Vorsicht For Users in Norway Contents Printing Basics Viii Phaser 560 Color Laser Printer Caring for Your Printer Printing Beyond the Basics Using the Front Panel Troubleshooting Regulatory Information and Specifications Supplies, Accessories, and Expanding Your Printing SystemIndex Page Features Feature DescriptionChapter Introduction PhaserLink software Diskettes Information roadmapQuick Reference Guide Consumables Instruction Sheets World Wide Web PhaserShare manualsPage At a glance Setting up the printer What you get with your printer Setting up the printer 9698-02 Optional accessories Registering your printer Accessories box Removing the packing material Installing the optional Lower Tray Assembly Installing the toner cartridges 9698-07 Preparing the imaging unit Insert the Quick Reference Guide Setting up the output tray Remove the Paper tray Adding paper or transparencies Types and sizes of media trays Multi-Purpose FeederTray Media Type Size Loading media 9008-14 If you have a single media tray Install a media tray into each of the three slots If you have a Lower Tray Assembly Printer ports Connecting the printer Parallel Turning on the printer When the printer is ready for operation What happens at power-up Selecting a language for the front panel Making a demonstration print Setting the Energy Star Timeout Yes These are the basic steps for software installationPC/Windows software Overview Drivers/PPDs Installing printer software for WindowsEasy Installation Custom Installation PhaserPrint Plug-in for Photoshop Manufacturers/Printers dialog box, click Have Disk Installing printer software for Windows NT Installing Printer Software Easy Install Custom Install Installing Printer Software Tektronix Printer Driver Easy Installation Go on to the setup instructions refer to the next Select the printer’s port, click OK Click OK in the next dialog box TCP/IP connection Setting up the printer on a network Windows NT 3.5 AppleTalk connection COM Setting up the printer on a network Windows NT Shared Overview for MacOS platforms Easy InstallCustom Install Macintosh software Install Custom Install or Easy Install? Installing printer software for Macintosh For Easy InstallFor Custom Install Setting up the Phaser 560 printer driver TKP560P1.PPD Setting up the Apple LaserWriter 8 printer driver Setting up the Phaser 560 GX printer driver PhaserPrint for Unix software demo Workstation softwareDownloadable printer utility ﬁles Printing from a PC Printing Basics Printing Basics Print features quick reference Windows printer drivers Print features quick reference Windows printer drivers contd Graphics Using the AdobePS 4 driver with WindowsDetails Paper Download header with each print job PostScript Using the Windows NT 4.0 PostScript driver Print command options in an applicationSelecting printer options from the Control Panel Select Paper Size and Source Setup options in an application Using the Windows NT 3.5 and 3.51 PostScript driver Using the Tektronix printer driver for Windows Using the Adobe PostScript driver for Windows FeaturesJob Control Windows Setting the timeoutsTo access the timeout settings To change the timeout settings Downloading utility ﬁles Using the printer’s front panelPrinting from a Macintosh Supported Macintosh printer drivers Feature Driver name Phaser Apple LaserWriter Phaser 560 GX Print features quick reference Macintosh printer drivers Quick Collate Select printer-speciﬁc options Using the Phaser 560 printer driverUsing the Multi-Purpose Feeder Select media size Using the Apple LaserWriter 8 printer driver Using the Phaser 560 GX printer driver Printing with a desktop printerSelecting printing options Printing from a workstation OverviewUnix workstations Workstation Operating System For more information Through a supported printer driver recommended Print featuresPrinting from speciﬁc applications General hints and tips Print features quick reference Printer’s front panel Print features quick reference Printer’s front panel contd Print-quality modes Swop Color corrections Hints Output OrderOutput Order Face Up Output Order Face Down Resident typefaces PostScript Fonts 9317-10 Resident typefaces PCL5 Downloading fontsMacintosh fonts Printer languages PostScript, HP-GL, PCL5 All about media Media sizesSize Media Type Margins Media Size Print area Top Bottom Sides Margins and print area Media types Selecting a media type Media trays Selecting a media tray by location Loading plain paper Loading letterhead paper Loading transparencies Hints for making transparencies Using the Multi-Purpose Feeder Standard mediaSpecialty media Thin Medium Thick Setting media thickness Inserting the media Selecting the Multi-Purpose Feeder Front panel selectionMulti-Purpose Manual Feed see Step Transparencies Loading specialty media in the Multi-Purpose Feeder Letterhead 3 4 5 6 Glossy Coated Glossy Coated Paper and Card stock 9698-117 Your application Envelopes Make the following selections A supported printer driver Minimum Labels Printing Basics Tektronix Fabric Transfer Media Flip Horizontal Making selections in the front panel Printer Defaults menuDuplex printing Making selections in the driver Face Up Listed under Multi-Purpose Feeder Multi-PurposeTray Now face down Page Printing Beyond the Basics Controlling color density Special printing features Color Reference CyanColor Adjust cyan+1 Color Reference Menu item What it does How it works Calibrate Colors menu selections Phaser 560 Quick Collate Using the Quick Collate option ➋ 4 copies ➌ 4 sets of pages 5 ➊ 4 sets of pages 1, 2, Collation hints and tips Output order Increasing the collation capacityQuick Collate and the Check Print option Previewing with Check Print Press the Menu button. The following message appears Windows 95 PostScript driver Phaser 560 driverPhaser 560 GX driver LaserWriter 8 driver Automatic tray switching Image SmoothingOptions Getting job information General guidelines Working with color TekColor corrections Color corrections making the best selection Deciding which color correction to use Printing objective or problem Color correction to use Color correction solutions Color correction descriptions General all-purpose printingTurning off all color corrections Simulating display screen colors Printing the brightest colors and a truer blue Closely match printing press colors Commercial PressEuroscale Press Using simple color conversions Using the printer’s current color defaults Application color corrections If your Phaser 560 printer is shared on a networkIf you are using an unsupported driver Special considerations Charts on the CD-ROM Printing and using the color sampler chartsPrinting color sampler charts Color Sampler Charts PANT560.PS Color sampler chart ﬁles Overview Caring for Your Printer User-replaceable components Transfer Kitreplace When to replace components Consumable life information Resource Information provided How to access Replacing a toner cartridge Replacing the componentsToner cartridges Diagnosing print quality Imaging unit Imaging kitReplacing Replacing the Fuser Fuser Replacing the Fuser Roll Fuser Roll Replacing the Transfer Kit Transfer kit Front panel Messages Diagnosing print quality Main Charge Grid Occasional cleaning Cleaning the paper-pick and paper-feed rollers Use the blue handles to pull out the paper feeder If you have a Lower Tray Assembly 9698-58 Cleaning the sensor Cleaning other rollers 9698-64 Power off Repacking the printerPrepare the media trays Remove and discard the Transfer Kit Prepare the Imaging Unit Secure the doors and output tray Remove the toner cartridges 9698-69 Returning the printer to Tektronix Repack the printerPage If you need help Printer support and service Type of service contd How to access contd Details contd Receiving email update notices Country Numbers Using the automated fax systems Symptoms and solutions Diagnostic toolsPhaserLink Quick reference table Maintaining print quality Symptom Possible Causes Solution Troubleshooting and print quality quick reference Waiting for media Troubleshooting and print quality quick reference contd Troubleshooting and print quality quick reference contd To avoid the problem To ﬁx the problem Troubleshooting and print quality quick reference contd 12Phaser 560 Color Laser Printer Fuser is worn out Dark and wavy vertical Printer Error ## If you can’t make a print Media problems Mode COM19600,N,8,1,PIf you can’t make a print contd Problems with image size and position Media problems contd SymptomSolution Print quality problems Print quality problems contd Getting the largest printed picture Printing hintsApplication hints Tektronix supplies and software If Image Smoothing is activated Improving print speedRelative port speed Fastest print time Macintosh and Windows users All users Windows 3.1 users Select Use PostScript Level 2 features Windows 95 usersUnix workstation users Macintosh users PostScript printing errors Using a PostScript error handler From Windows Fixing timeout problems in Windows General Printed colors are not what you expected Printing Pantone Colors Using the Tektronix halftone screens Choose Download PostScript File from the Utilities menu PC and workstation users Selecting page sizes in Windows applications 34Phaser 560 Color Laser Printer Getting printer conﬁguration information Fonts printing incorrectly from Windows Sharing the printer on a network Driver, utility ﬁles, and front panel interactionsIf the LaserWriter Utility does not work AppleTalk Message Description Startup page prints even though it is disabled Double-sided printing If your printer has a Lower Tray Assembly installedMedia hints and tips Media handling Clearing a media jam Jam at a Jam at B Jam at C Jam at C contd Jam at D Jam at D contd Jam at Multi-Purpose Feeder Jam at E Front panel indicators Indicator Blinking OffFront panel Front panel buttons Mode Front Panel Buttons Mode Front Panel Buttons Two-line display Line aLine b Info Button 2 Capability Printer information Protected mode for the front panel menu Front panel menu map Phaser 560 Menu Map Printing Help Pages Press the Printbutton to print the desired Enabling and disabling the Startup Startup Menu Page Customizing your printer Tektronix Printer and Tektronix supplies Made For Each Other Supplies and accessories Phaser 560 Printer SuppliesOrder number Description Supplies Manuals Phaser 560 AccessoriesAccessories Order Number Description Cleaning supplies Order number Description Connectors and cable length Interface cables and adaptersPrinter interface cables and adapters Order number Upgrade kitsExpanding your printing system Description Extended Features upgrade Memory Total Performance / Beneﬁt Memory upgradeMemory conﬁgurations for the Phaser 560 printer Advantages of adding memory PhaserShare network cards Beneﬁts of networking the printerOrder number Description Lower Tray Assembly Phaser Copystation accessory Scsi hard disk PhaserPrint for Unix Regulatory Information Specifications Declaration of conformity for 220-230 VAC equipment FCC Class B device for 100-120 VAC equipment Material Safety Data Sheets Msds for Toner Toxicological Information Exposure Control Personal ProtectionPhysical And Chemical Properties Stability And Reactivity Speciﬁcations Printing speed Dimensions with Lower Tray AssemblyWeight of Lower Tray Assembly Safety and emissions standards Commercial Press Check PrintChooser Automatic Color Density Samples ordering 9-3using Swop Press Use Printer Setting Index-3 Fast Color print mode Fast Monochrome print modeExtended Features With Extended Features Index-4Phaser 560 Color Laser Printer Index-5 No Color Correction 10-5 Index-7 Extended Features 4-28 printer languagesPresentation print mode Image Smoothing Printing menu Quick Collate option Index-9 Simulate Display color correction Use Printer Setting color correction description PostScript tab Device Options tab Graphics tab Paper tabIndex-11