Tektronix 560 user manual Printer Error ##

Troubleshooting 7

Troubleshooting and print quality quick reference (cont'd.)

Symptom Possible Causes Solution

The page prints in black in the image area only (the borders are clear).

Either the image processor board or engine control board is not functioning properly.

Turn the printer off and back on again. If the problem persists, call Service. See page 7-1.

The page is completely blank. The problem could be with one of the			Turn the printer off and back on again. If
	following:		the problem persists, call Service. See
	■	Engine control board.	page 7-1.
	■	Developer voltage.
	■ Laser scanning unit mirror.

Front panel reports:	An error occurred that is not	Press the Infobutton on the front panel for
Printer Error ##	user-correctable.	more information on the problem. Press
		the button labeled More for suggestions on
		correcting the problem.
		Turn the printer off and back on again. If
		the error persists, call Service. See
		page 7-1.
Thin horizontal stripes or a	The printer has insufficient memory for	Increase the amount of memory. Refer to
“weave” pattern appears in a	an image of this complexity.	“Memory upgrade” on page 9-7.
complex image.		or
		Print the image at a lower resolution.

User Manual 7-15