Manuals / Tektronix / Computer Equipment / Printer

Tektronix 560 user manual Jam at B

Models: 560

1 259

Download 259 pages 45.47 Kb

Page 213

Troubleshooting 7

Jam at B

Solution 1

1.Open the lower left side door.

Solution 2

1.Remove the selected media tray (Middle or Lower media tray).

9698-57

A/Letter

Paper

A/Letter

Paper

1

Legal

Paper

2.Remove the complete piece of jammed media.

2.Remove the complete piece of jammed media from inside the printer.

9698-89

A/Letter

Paper

A/Letter

Paper

2

9698-32

User Manual

7-41

Image 213

Tektronix 560 user manual Jam at B

Contents

Phaser Color Laser Printer Page Phaser 560 Color Laser Printer Warranty Symbols as marked on product Users safety summaryTerms in manual Caution Terms on product CautionVorsicht For Users in Norway Contents Printing Basics Viii Phaser 560 Color Laser PrinterCaring for Your Printer Printing Beyond the BasicsUsing the Front Panel TroubleshootingRegulatory Information and Specifications Supplies, Accessories, and Expanding Your Printing SystemIndex Page Features Feature DescriptionChapter Introduction PhaserLink software Quick Reference Guide Information roadmapConsumables Instruction Sheets DiskettesWorld Wide Web PhaserShare manualsPage At a glance Setting up the printerWhat you get with your printer Setting up the printer9698-02 Optional accessories Registering your printer Accessories boxRemoving the packing material Installing the optional Lower Tray Assembly Installing the toner cartridges 9698-07 Preparing the imaging unit Insert the Quick Reference Guide Setting up the output trayRemove the Paper tray Adding paper or transparenciesTypes and sizes of media trays Multi-Purpose FeederTray Media Type Size Loading media 9008-14 If you have a single media tray Install a media tray into each of the three slots If you have a Lower Tray AssemblyPrinter ports Connecting the printerParallel Turning on the printer When the printer is ready for operation What happens at power-upSelecting a language for the front panel Making a demonstration print Setting the Energy Star Timeout PC/Windows software These are the basic steps for software installationOverview YesEasy Installation Custom Installation Installing printer software for WindowsPhaserPrint Plug-in for Photoshop Drivers/PPDsManufacturers/Printers dialog box, click Have Disk Installing printer software for Windows NT Installing Printer Software Easy Install Custom Install Installing Printer Software Tektronix Printer Driver Easy InstallationGo on to the setup instructions refer to the next Select the printer’s port, click OK Click OK in the next dialog box TCP/IP connection Setting up the printer on a network Windows NT 3.5AppleTalk connection COM Setting up the printer on a network Windows NTShared Custom Install Easy InstallMacintosh software Overview for MacOS platformsInstall Custom Install or Easy Install?Installing printer software for Macintosh For Easy InstallFor Custom Install Setting up the Phaser 560 printer driver TKP560P1.PPD Setting up the Apple LaserWriter 8 printer driverSetting up the Phaser 560 GX printer driver PhaserPrint for Unix software demo Workstation softwareDownloadable printer utility ﬁles Printing from a PC Printing BasicsPrinting Basics Print features quick reference Windows printer driversPrint features quick reference Windows printer drivers contd Details Using the AdobePS 4 driver with WindowsPaper GraphicsDownload header with each print job PostScriptUsing the Windows NT 4.0 PostScript driver Print command options in an applicationSelecting printer options from the Control Panel Select Paper Size and Source Setup options in an applicationUsing the Windows NT 3.5 and 3.51 PostScript driver Using the Tektronix printer driver for Windows Using the Adobe PostScript driver for Windows FeaturesJob Control To access the timeout settings Setting the timeoutsTo change the timeout settings WindowsPrinting from a Macintosh Using the printer’s front panelSupported Macintosh printer drivers Downloading utility ﬁlesFeature Driver name Phaser Apple LaserWriter Phaser 560 GX Print features quick reference Macintosh printer driversQuick Collate Using the Multi-Purpose Feeder Using the Phaser 560 printer driverSelect media size Select printer-speciﬁc optionsUsing the Apple LaserWriter 8 printer driver Using the Phaser 560 GX printer driver Printing with a desktop printerSelecting printing options Printing from a workstation OverviewUnix workstations Workstation Operating System For more informationPrinting from speciﬁc applications Print featuresGeneral hints and tips Through a supported printer driver recommendedPrint features quick reference Printer’s front panel Print features quick reference Printer’s front panel contd Print-quality modes Swop Color correctionsOutput Order Face Up Output OrderOutput Order Face Down HintsResident typefaces PostScript Fonts9317-10 Resident typefaces PCL5 Downloading fontsMacintosh fonts Printer languages PostScript, HP-GL, PCL5 All about media Media sizesSize Media Type Margins Media Size Print area Top Bottom Sides Margins and print areaMedia types Selecting a media type Media trays Selecting a media tray by location Loading plain paper Loading letterhead paper Loading transparencies Hints for making transparencies Using the Multi-Purpose Feeder Standard mediaSpecialty media Thin Medium Thick Setting media thicknessInserting the media Selecting the Multi-Purpose Feeder Front panel selectionMulti-Purpose Manual Feed see Step Transparencies Loading specialty media in the Multi-Purpose FeederLetterhead 3 4 5 6Glossy Coated Glossy Coated Paper and Card stock9698-117 Your application EnvelopesMake the following selections A supported printer driverMinimum LabelsPrinting Basics Tektronix Fabric Transfer Media Flip Horizontal Duplex printing Printer Defaults menuMaking selections in the driver Making selections in the front panelFace Up Listed under Multi-Purpose Feeder Multi-PurposeTray Now face down Page Printing Beyond the Basics Controlling color density Special printing featuresColor Reference CyanColor Adjust cyan+1 Color Reference Menu item What it does How it works Calibrate Colors menu selectionsPhaser 560 Quick Collate Using the Quick Collate option➋ 4 copies ➌ 4 sets of pages 5 ➊ 4 sets of pages 1, 2,Collation hints and tips Output order Increasing the collation capacityQuick Collate and the Check Print option Previewing with Check Print Press the Menu button. The following message appears Phaser 560 GX driver Phaser 560 driverLaserWriter 8 driver Windows 95 PostScript driverAutomatic tray switching Image SmoothingOptions Getting job information General guidelines Working with colorTekColor corrections Color corrections making the best selectionDeciding which color correction to use Printing objective or problem Color correction to use Color correction solutionsColor correction descriptions General all-purpose printingTurning off all color corrections Simulating display screen colors Printing the brightest colors and a truer blueClosely match printing press colors Commercial PressEuroscale Press Using simple color conversions Using the printer’s current color defaultsIf you are using an unsupported driver If your Phaser 560 printer is shared on a networkSpecial considerations Application color correctionsPrinting color sampler charts Printing and using the color sampler chartsColor Sampler Charts Charts on the CD-ROMPANT560.PS Color sampler chart ﬁlesOverview Caring for Your PrinterUser-replaceable components Transfer Kitreplace When to replace componentsConsumable life information Resource Information provided How to accessToner cartridges Replacing the componentsDiagnosing print quality Replacing a toner cartridgeImaging unit Imaging kitReplacing Replacing the Fuser FuserReplacing the Fuser Roll Fuser RollReplacing the Transfer Kit Transfer kitFront panel Messages Diagnosing print quality Main Charge GridOccasional cleaning Cleaning the paper-pick and paper-feed rollers Use the blue handles to pull out the paper feeder If you have a Lower Tray Assembly 9698-58 Cleaning the sensor Cleaning other rollers9698-64 Power off Repacking the printerPrepare the media trays Remove and discard the Transfer Kit Prepare the Imaging Unit Secure the doors and output tray Remove the toner cartridges9698-69 Returning the printer to Tektronix Repack the printerPage If you need help Printer support and serviceType of service contd How to access contd Details contd Receiving email update noticesCountry Numbers Using the automated fax systemsSymptoms and solutions Diagnostic toolsPhaserLink Quick reference table Maintaining print quality Symptom Possible Causes Solution Troubleshooting and print quality quick referenceWaiting for media Troubleshooting and print quality quick reference contdTroubleshooting and print quality quick reference contd To avoid the problem To ﬁx the problemTroubleshooting and print quality quick reference contd 12Phaser 560 Color Laser Printer Fuser is worn out Dark and wavy vertical Printer Error ## If you can’t make a print Media problems Mode COM19600,N,8,1,PIf you can’t make a print contd Problems with image size and position Media problems contdSymptomSolution Print quality problemsPrint quality problems contd Application hints Printing hintsTektronix supplies and software Getting the largest printed pictureRelative port speed Improving print speedFastest print time If Image Smoothing is activatedMacintosh and Windows users All usersWindows 3.1 users Select Use PostScript Level 2 features Windows 95 usersUnix workstation users Macintosh users PostScript printing errorsUsing a PostScript error handler From Windows Fixing timeout problems in WindowsGeneral Printed colors are not what you expectedPrinting Pantone Colors Using the Tektronix halftone screensChoose Download PostScript File from the Utilities menu PC and workstation users Selecting page sizes in Windows applications 34Phaser 560 Color Laser Printer Getting printer conﬁguration information Fonts printing incorrectly from WindowsSharing the printer on a network Driver, utility ﬁles, and front panel interactionsIf the LaserWriter Utility does not work AppleTalk Message Description Startup page prints even though it is disabledMedia hints and tips If your printer has a Lower Tray Assembly installedMedia handling Double-sided printingClearing a media jam Jam at a Jam at B Jam at C Jam at C contd Jam at D Jam at D contd Jam at Multi-Purpose Feeder Jam at EFront panel indicators Indicator Blinking OffFront panel Front panel buttons Mode Front Panel ButtonsMode Front Panel Buttons Two-line display Line aLine b Info Button 2 Capability Printer informationProtected mode for the front panel menu Front panel menu map Phaser 560 Menu MapPrinting Help Pages Press the Printbutton to print the desired Enabling and disabling the Startup Startup Menu Page Customizing your printer Tektronix Printer and Tektronix supplies Made For Each OtherSupplies and accessories Phaser 560 Printer SuppliesOrder number Description Supplies Accessories Order Number Description Phaser 560 AccessoriesCleaning supplies ManualsOrder number Description Connectors and cable length Interface cables and adaptersPrinter interface cables and adapters Expanding your printing system Upgrade kitsDescription Order numberExtended Features upgrade Memory conﬁgurations for the Phaser 560 printer Memory upgradeAdvantages of adding memory Memory Total Performance / BeneﬁtPhaserShare network cards Beneﬁts of networking the printerOrder number Description Lower Tray Assembly Phaser Copystation accessoryScsi hard disk PhaserPrint for UnixRegulatory Information Specifications Declaration of conformity for 220-230 VAC equipment FCC Class B device for 100-120 VAC equipment Material Safety Data Sheets Msds for Toner Physical And Chemical Properties Exposure Control Personal ProtectionStability And Reactivity Toxicological InformationSpeciﬁcations Weight of Lower Tray Assembly Dimensions with Lower Tray AssemblySafety and emissions standards Printing speedChooser Check PrintAutomatic Commercial PressColor Density Samples ordering 9-3using Swop Press Use Printer SettingExtended Features Fast Color print mode Fast Monochrome print modeWith Extended Features Index-3Index-4Phaser 560 Color Laser Printer Index-5 No Color Correction 10-5Presentation print mode Extended Features 4-28 printer languagesImage Smoothing Index-7Printing menu Quick Collate optionIndex-9 Simulate Display color correctionUse Printer Setting color correction description PostScript tab Device Options tab Graphics tab Paper tabIndex-11