Jam at D contd | Tektronix 560 specification

Troubleshooting 7

Jam at D (cont'd.)

Solution 2

Caution The Fuser is hot. To avoid personal injury, open the front door and allow the Fuser to cool for 10 minutes before touching it.

1.Open the front door and the right side door.

2.Turn the Fuser’s large blue knob counterclockwise to release the jammed media.

3.Remove the jammed media from the right side of the printer.

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9698-38

User Manual

7-45

Image 217

Tektronix 560 user manual Jam at D contd

Contents

Phaser Color Laser Printer Page Phaser 560 Color Laser Printer Warranty Symbols as marked on product Users safety summaryTerms in manual Caution Terms on product Caution Vorsicht For Users in Norway Contents Printing Basics Viii Phaser 560 Color Laser Printer Caring for Your Printer Printing Beyond the Basics Using the Front Panel Troubleshooting Supplies, Accessories, and Expanding Your Printing System Regulatory Information and SpecificationsIndex Page Feature Description FeaturesChapter Introduction PhaserLink software Quick Reference Guide Information roadmapConsumables Instruction Sheets Diskettes World Wide Web PhaserShare manualsPage At a glance Setting up the printer What you get with your printer Setting up the printer 9698-02 Optional accessories Registering your printer Accessories box Removing the packing material Installing the optional Lower Tray Assembly Installing the toner cartridges 9698-07 Preparing the imaging unit Insert the Quick Reference Guide Setting up the output tray Remove the Paper tray Adding paper or transparencies Multi-Purpose Feeder Types and sizes of media traysTray Media Type Size Loading media 9008-14 If you have a single media tray Install a media tray into each of the three slots If you have a Lower Tray Assembly Printer ports Connecting the printer Parallel Turning on the printer When the printer is ready for operation What happens at power-up Selecting a language for the front panel Making a demonstration print Setting the Energy Star Timeout PC/Windows software These are the basic steps for software installationOverview Yes Easy Installation Custom Installation Installing printer software for WindowsPhaserPrint Plug-in for Photoshop Drivers/PPDs Manufacturers/Printers dialog box, click Have Disk Installing printer software for Windows NT Installing Printer Software Easy Install Custom Install Installing Printer Software Tektronix Printer Driver Easy Installation Go on to the setup instructions refer to the next Select the printer’s port, click OK Click OK in the next dialog box TCP/IP connection Setting up the printer on a network Windows NT 3.5 AppleTalk connection COM Setting up the printer on a network Windows NT Shared Custom Install Easy InstallMacintosh software Overview for MacOS platforms Install Custom Install or Easy Install? For Easy Install Installing printer software for MacintoshFor Custom Install Setting up the Phaser 560 printer driver TKP560P1.PPD Setting up the Apple LaserWriter 8 printer driver Setting up the Phaser 560 GX printer driver Workstation software PhaserPrint for Unix software demoDownloadable printer utility ﬁles Printing from a PC Printing Basics Printing Basics Print features quick reference Windows printer drivers Print features quick reference Windows printer drivers contd Details Using the AdobePS 4 driver with WindowsPaper Graphics Download header with each print job PostScript Print command options in an application Using the Windows NT 4.0 PostScript driverSelecting printer options from the Control Panel Select Paper Size and Source Setup options in an application Using the Windows NT 3.5 and 3.51 PostScript driver Using the Tektronix printer driver for Windows Features Using the Adobe PostScript driver for WindowsJob Control To access the timeout settings Setting the timeoutsTo change the timeout settings Windows Printing from a Macintosh Using the printer’s front panelSupported Macintosh printer drivers Downloading utility ﬁles Feature Driver name Phaser Apple LaserWriter Phaser 560 GX Print features quick reference Macintosh printer drivers Quick Collate Using the Multi-Purpose Feeder Using the Phaser 560 printer driverSelect media size Select printer-speciﬁc options Using the Apple LaserWriter 8 printer driver Printing with a desktop printer Using the Phaser 560 GX printer driverSelecting printing options Overview Printing from a workstationUnix workstations Workstation Operating System For more information Printing from speciﬁc applications Print featuresGeneral hints and tips Through a supported printer driver recommended Print features quick reference Printer’s front panel Print features quick reference Printer’s front panel contd Print-quality modes Swop Color corrections Output Order Face Up Output OrderOutput Order Face Down Hints Resident typefaces PostScript Fonts 9317-10 Downloading fonts Resident typefaces PCL5Macintosh fonts Printer languages PostScript, HP-GL, PCL5 Media sizes All about mediaSize Media Type Margins Media Size Print area Top Bottom Sides Margins and print area Media types Selecting a media type Media trays Selecting a media tray by location Loading plain paper Loading letterhead paper Loading transparencies Hints for making transparencies Standard media Using the Multi-Purpose FeederSpecialty media Thin Medium Thick Setting media thickness Inserting the media Front panel selection Selecting the Multi-Purpose FeederMulti-Purpose Manual Feed see Step Transparencies Loading specialty media in the Multi-Purpose Feeder Letterhead 3 4 5 6 Glossy Coated Glossy Coated Paper and Card stock 9698-117 Your application Envelopes Make the following selections A supported printer driver Minimum Labels Printing Basics Tektronix Fabric Transfer Media Flip Horizontal Duplex printing Printer Defaults menuMaking selections in the driver Making selections in the front panel Face Up Multi-Purpose Listed under Multi-Purpose FeederTray Now face down Page Printing Beyond the Basics Controlling color density Special printing features Color Reference CyanColor Adjust cyan+1 Color Reference Menu item What it does How it works Calibrate Colors menu selections Phaser 560 Quick Collate Using the Quick Collate option ➋ 4 copies ➌ 4 sets of pages 5 ➊ 4 sets of pages 1, 2, Increasing the collation capacity Collation hints and tips Output orderQuick Collate and the Check Print option Previewing with Check Print Press the Menu button. The following message appears Phaser 560 GX driver Phaser 560 driverLaserWriter 8 driver Windows 95 PostScript driver Image Smoothing Automatic tray switchingOptions Getting job information General guidelines Working with color TekColor corrections Color corrections making the best selection Deciding which color correction to use Printing objective or problem Color correction to use Color correction solutions General all-purpose printing Color correction descriptionsTurning off all color corrections Simulating display screen colors Printing the brightest colors and a truer blue Commercial Press Closely match printing press colorsEuroscale Press Using simple color conversions Using the printer’s current color defaults If you are using an unsupported driver If your Phaser 560 printer is shared on a networkSpecial considerations Application color corrections Printing color sampler charts Printing and using the color sampler chartsColor Sampler Charts Charts on the CD-ROM PANT560.PS Color sampler chart ﬁles Overview Caring for Your Printer User-replaceable components Transfer Kitreplace When to replace components Consumable life information Resource Information provided How to access Toner cartridges Replacing the componentsDiagnosing print quality Replacing a toner cartridge Imaging kit Imaging unitReplacing Replacing the Fuser Fuser Replacing the Fuser Roll Fuser Roll Replacing the Transfer Kit Transfer kit Front panel Messages Diagnosing print quality Main Charge Grid Occasional cleaning Cleaning the paper-pick and paper-feed rollers Use the blue handles to pull out the paper feeder If you have a Lower Tray Assembly 9698-58 Cleaning the sensor Cleaning other rollers 9698-64 Repacking the printer Power offPrepare the media trays Remove and discard the Transfer Kit Prepare the Imaging Unit Secure the doors and output tray Remove the toner cartridges 9698-69 Returning the printer to Tektronix Repack the printerPage If you need help Printer support and service Type of service contd How to access contd Details contd Receiving email update notices Country Numbers Using the automated fax systems Diagnostic tools Symptoms and solutionsPhaserLink Quick reference table Maintaining print quality Symptom Possible Causes Solution Troubleshooting and print quality quick reference Waiting for media Troubleshooting and print quality quick reference contd Troubleshooting and print quality quick reference contd To avoid the problem To ﬁx the problem Troubleshooting and print quality quick reference contd 12Phaser 560 Color Laser Printer Fuser is worn out Dark and wavy vertical Printer Error ## If you can’t make a print Mode COM19600,N,8,1,P Media problemsIf you can’t make a print contd Problems with image size and position Media problems contd SymptomSolution Print quality problems Print quality problems contd Application hints Printing hintsTektronix supplies and software Getting the largest printed picture Relative port speed Improving print speedFastest print time If Image Smoothing is activated Macintosh and Windows users All users Windows 3.1 users Windows 95 users Select Use PostScript Level 2 featuresUnix workstation users Macintosh users PostScript printing errors Using a PostScript error handler From Windows Fixing timeout problems in Windows General Printed colors are not what you expected Printing Pantone Colors Using the Tektronix halftone screens Choose Download PostScript File from the Utilities menu PC and workstation users Selecting page sizes in Windows applications 34Phaser 560 Color Laser Printer Getting printer conﬁguration information Fonts printing incorrectly from Windows Driver, utility ﬁles, and front panel interactions Sharing the printer on a networkIf the LaserWriter Utility does not work AppleTalk Message Description Startup page prints even though it is disabled Media hints and tips If your printer has a Lower Tray Assembly installedMedia handling Double-sided printing Clearing a media jam Jam at a Jam at B Jam at C Jam at C contd Jam at D Jam at D contd Jam at Multi-Purpose Feeder Jam at E Indicator Blinking Off Front panel indicatorsFront panel Front panel buttons Mode Front Panel Buttons Mode Front Panel Buttons Line a Two-line displayLine b Info Button 2 Capability Printer information Protected mode for the front panel menu Front panel menu map Phaser 560 Menu Map Printing Help Pages Press the Printbutton to print the desired Enabling and disabling the Startup Startup Menu Page Customizing your printer Tektronix Printer and Tektronix supplies Made For Each Other Phaser 560 Printer Supplies Supplies and accessoriesOrder number Description Supplies Accessories Order Number Description Phaser 560 AccessoriesCleaning supplies Manuals Interface cables and adapters Order number Description Connectors and cable lengthPrinter interface cables and adapters Expanding your printing system Upgrade kitsDescription Order number Extended Features upgrade Memory conﬁgurations for the Phaser 560 printer Memory upgradeAdvantages of adding memory Memory Total Performance / Beneﬁt Beneﬁts of networking the printer PhaserShare network cardsOrder number Description Lower Tray Assembly Phaser Copystation accessory Scsi hard disk PhaserPrint for Unix Regulatory Information Specifications Declaration of conformity for 220-230 VAC equipment FCC Class B device for 100-120 VAC equipment Material Safety Data Sheets Msds for Toner Physical And Chemical Properties Exposure Control Personal ProtectionStability And Reactivity Toxicological Information Speciﬁcations Weight of Lower Tray Assembly Dimensions with Lower Tray AssemblySafety and emissions standards Printing speed Chooser Check PrintAutomatic Commercial Press Color Density Samples ordering 9-3using Swop Press Use Printer Setting Extended Features Fast Color print mode Fast Monochrome print modeWith Extended Features Index-3 Index-4Phaser 560 Color Laser Printer Index-5 No Color Correction 10-5 Presentation print mode Extended Features 4-28 printer languagesImage Smoothing Index-7 Printing menu Quick Collate option Index-9 Simulate Display color correction Use Printer Setting color correction description Device Options tab Graphics tab Paper tab PostScript tabIndex-11