Troubleshooting 7

Using a PostScript error handler

The error handling utility, enabled in the Printer Defaultsmenu of the printer’s front panel, is useful for diagnosing problems when a job doesn’t print. It provides a PostScript error-handling function to help determine the cause of some PostScript printing problems. PostScript errors are printed on a page with other status information when an error occurs. This utility can be useful to programmers and technical support for debugging PostScript code.

To turn the error handler on, follow these steps:

1.In the printer’s front panel, press the Menu button.

2.Press the right or left arrow button until the front panel displays this message:

Printer Defaults

<----

----->

Menu

Exit

3.Press Menu .

4.Press the left arrow button; this message appears:

Error Handler

<----

----->

Menu

Exit

5.Press Menu . This message appears:

Error Handler: disabled*

<----

----->

Select

Exit

The * indicates the current selection; disabled is the factory default.

6.Press an arrow button. The front panel displays this message;

Error Handler: enabled

<----

----->

Select

Exit

7.Press Select.

8.Press the Exit button until the front panel reads Ready.

After turning on the error handler, resend the print job; the printer produces an error page.

User Manual

7-27

Page 199
Image 199
Tektronix 560 user manual Using a PostScript error handler