Troubleshooting 7

Startup page prints even though it is disabled

The printer’s power-up self-test can detect problems that do not necessarily make the printer completely inoperable. Examples of these non-fatalerrors include faulty printer ports and some memory failures.

If the printer detects a non-fatal error at power-up, the startup page prints, even if you have disabled it. In this case, the page contains one or more of the error messages listed in the following table. Depending on your needs, you may not need to call for service immediately.

Error messages on the startup page

Message

Description

 

 

Parallel Port failed

The named port is not working. The other ports can still

I/O Card failed

be used.

 

SCSI Port failed

 

 

 

DRAM SIMM x failed

One of the memory SIMMs is not working. In this message,

 

x indicates the number of the SIMM that failed. Since the

 

printer’s base memory is still working, the printer can still be

 

used, but throughput may suffer.

 

 

Extended SIMM failed

The Extended Features SIMM is not working. The printer can

 

be used, but no access to CheckPrint, Quick Collate, and

 

Copystation; no access to the 22 extra fonts. The base

 

17 fonts are still available, but requests for the optional fonts

 

will be replaced with Courier.

 

 

User Manual

7-37

Page 209
Image 209
Tektronix 560 user manual Startup page prints even though it is disabled, Message Description