Troubleshooting 7

Troubleshooting and print quality quick reference (cont'd.)

Symptom

Possible Causes

Solution

On the Consumables Page, each color “bleeds” into the color band below it (the most visible is magenta in the yellow band).

The Imaging Unit’s internal waste

Replace the Imaging Unit.

toner box is full.

 

A single white spot appears

The Imaging Unit is damaged.

Replace the Imaging Unit.

in approximately the same

 

 

vertical place on the page.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A single, wide, light horizontal band appears in one place on the page (near the top) or all colors are faded.

The Imaging Unit was exposed too long to light.

Wait overnight and print the Consumables Page. If print quality hasn’t changed, replace the Imaging Unit.

User Manual

7-11

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Tektronix 560 user manual Troubleshooting and print quality quick reference contd