7Troubleshooting

Troubleshooting and print quality quick reference (cont'd.)

Symptom

Possible Causes

Solution

Large light spot(s) appear

Fingerprint(s): someone has touched

Print several pages until the artifacts fade.

randomly in the Consumables

the underside of the Imaging Unit.

 

Page, approximately on the

 

 

same horizontal and vertical

 

 

place or they move vertically

 

 

from one print to another.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A smear in the image repeats at the same location on the page .

A label from a sheet of labels has

Replace the Imaging Unit.

peeled off and stuck inside the

 

Imaging Unit.

 

One or more vertical, dark

The Imaging Unit is scratched.

Replace the Imaging Unit; make sure that

and even fine lines appear on

or

the old Imaging Unit is not exposed to light

the print through all colors.

for more than 3 minutes.

 

 

 

The Fuser is damaged.

If a new Imaging Unit does not correct the

 

 

 

 

 

 

 

problem:

 

 

 

 

■ Put the old Imaging Unit back into the

 

 

 

 

 

printer.

 

 

 

 

■

Repack the new Imaging Unit.

 

 

 

 

■

Replace the Fuser.

 

 

 

 

 

 

 

 

 

 

 

 

7-12Phaser 560 Color Laser Printer

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Tektronix user manual 12Phaser 560 Color Laser Printer
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