Troubleshooting 7

Clearing a media jam

If the printer has frequent media jams, make sure that you follow these guidelines:

Always use high-quality laser paper and Tektronix-brand transparencies, glossy paper, and fabric transfer media.

Make sure that you load specialty media only in the Multi-Purpose Feeder and that you set the Media Thickness switch to the correct setting for the media used.

If a media jam occurs, the front panel reports Jam at <Location>. The <Locations>are the various sensors throughout the paper path, listed as

Athrough E.

The following illustration shows the locations of the sensors that report a media jam (A through E).

Jam C, D

Jam A

 

D

Jam D

 

Multi-Purpose

E

 

 

Jam A, C

A

 

 

Jam A

 

Jam C

Jam B

Jam B

 

Jam B

9698-31

User Manual

7-39

Page 211
Image 211
Tektronix 560 user manual Clearing a media jam