Tektronix 560 user manual Jam at D

7Troubleshooting

Jam at D

Solution 1

Caution The Fuser is hot. To avoid personal injury, open the front door and allow the Fuser to cool for 10 minutes before touching it.

Warning First check the exit opening for media that has jammed and folded like an accordion. It is especially difficult to see if the media is transparency film.

1.Open the front door to access the Fuser.

2.Pull open the access door (above the plastic output tray); the media is visible.

3.On the Fuser, turn the large blue knob counterclockwise.

4.Remove the media from inside the access door.

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Caution If the Fuser knob will not turn, do not force it or you may damage the Fuser. Instead, follow these steps:

■Unlock the Fuser by turning the small blue knob counterclockwise.

■Pull the Fuser out. The media will probably tear.

■Remove the Fuser Roll.

■Turn the Fuser’s large blue knob to release the jammed media.

■Remove the jammed media from the Fuser and printer.

■Re-insert the Fuser Roll into the Fuser (press firmly to click it into place).

■Re-insert the Fuser.

7-44Phaser 560 Color Laser Printer