Troubleshooting 7

Troubleshooting and print quality quick reference (cont'd.)

Symptom

Possible Causes

Solution

Front panel reports:

The Fuser is wearing out.

Replace the Fuser soon.

Fuser:replace

 

 

Front panel reports:

The Fuser is worn out.

Fuser expired

Replace the Fuser now; although it continues to function, the print quality is affected.

A piece of the printed image

The Fuser’s internal roller is not being

Print 5-10 pages of blank pages to clean

is missing and reappears out

consistently oiled.

the roller.

of place, approximately

or

If you still see the problem:

129 mm (5 in.) down the

Replace the Fuser Roll.

 

page.

The Fuser’s internal roller is

If you still see the problem:

 

contaminated with toner particles.

Replace the Fuser.

 

 

 

 

 

The surface of the printed

The Fuser is wearing out.

Replace the Fuser (depending on your

image appears to have

 

quality needs, you can continue to print

vertical scratches (visible by

 

until the dark vertical lines appear).

holding the print at an angle

 

 

and observing the “shine” of

 

 

the image).

 

 

At first, the scratches appear

 

 

only on the printed image;

 

 

eventually, dark vertical

 

 

scratches appear on the

 

 

unprinted portion of the page.

 

 

 

 

 

A piece of the printed image

The Fuser’s internal roller is not being

Print 5-10 pages of blank pages to clean

is missing and reappears out

consistently oiled.

the roller.

of place, approximately

or

If you still see the problem:

129 mm (5 in.) down on the

Replace the Fuser Roll.

 

page.

The Fuser’s internal roller is

If you still see the problem:

 

contaminated with toner particles.

Replace the Fuser.

 

 

 

 

 

Media frequently wraps

The Fuser Roll is worn out.

Replace the Fuser Roll.

around the Fuser.

 

 

Light vertical streaks appear The Main Charge Grid is dirty. in all colors (most easily

visible in yellow).

Replace the Main Charge Grid. Complete instructions are packaged with the Main Charge Grid. Refer to “Supplies and accessories” on page 9-2 for ordering information.

User Manual

7-13

Page 185
Image 185
Tektronix 560 user manual Fuser is worn out