Reference
RQT9841 27
Pairing cannot be done.
Check the Bluetooth® device condition.
The device cannot be connected.
≥The pairing of the device was unsuccessful or the
registration has been replaced. Try pairing the device
again. (>19)
≥This system might be connected to a different device.
Disconnect the other device and try pairing the device
again.
The device is connected but audio cannot be
heard through this system.
For some built-in Bluetooth® devices, you have to set the
audio output to “SC-HTB170” manually. Read the
operating instructions for the device for details.
The sound is interrupted.
≥The device is out of the 10 m (33 ft) communication
range. Bring the Bluetooth® device closer to the main
unit.
≥Remove any obstacle between the main unit and the
device.
≥Other devices that use the 2.4 GHz frequency band
(wireless router, microwaves, cordless phones, etc.) are
interfering. Bring the Bluetooth® device closer to the
main unit and distance it from the other devices.
≥Select “MODE1” for stable communication. (>24)
No sound (or image).
≥Turn muting off. (>20)
≥Check the connections to the other device. (>15 , 16)
≥Make sure that the received audio signal is compatible
with this system. (>30)
≥Turn this system off and then on again.
≥If the main unit is connected to the TV with only an
HDMI cable, make sure that the TV’s HDMI terminal is
labeled “HDMI (ARC)”. If not, connect using the optical
digital audio cable. (>15)
≥If the main unit is connected to a Panasonic TV and
turned on using the button on the main unit or the
remote control, sound might not be output from this
system. In this case, turn the main unit on using the
TV’s remote control. (>22)
≥If the connections are correct, there might be a problem
with the cables. Redo the connections with different
cables.
≥Check the audio output settings on the connected
device.
≥If the BD/DVD indicator flashes and there is no audio
output, try the following.
1Turn the connected device off and then on.
2Turn off the main unit, remove the HDMI cable, then
reconnect the HDMI cable and turn the main unit
back on.
The dual audio cannot be changed from main
to secondary.
If the audio received from the connected device is not
“Dolby Dual Mono” or the output setting is not “Bitstream”,
the setting cannot be changed from this system. Change
the setting on the connected device.
The volume is lowered when the main unit is
turned on.
If the main unit is turned off with the volume setting in the
greater half (above 50), the main unit will automatically
lower the volume to the middle (50) when the main unit is
turned on. (>25)
The dialog is too persistent or the dialog does
not sound natural.
This system has a function to make the dialog stand out
when the volume is low. (>25)
There is no audio.
The power of the main unit turns off
automatically.
(When the main unit detects a problem, a safety measure
is activated and the main unit automatically switches to
standby mode.)
≥There is a problem with the amplifier.
≥Is the volume extremely high?
If so, lower the volume.
≥Is this system placed in an extremely hot place?
If so, move this system to a cooler place and wait a few
moments and then try to turn it on again.
If the problem persists, confirm the TV indicator and
BD/DVD indicator blink, turn this system off, remove the
AC power supply cord and consult your dealer. Please be
sure to remember the indicators that were blinking and
inform the dealer.
Bluetooth®
Sound
SC-HTB170P_RQT9841-P.book Page 27 Friday, January 25, 2013 2:48 PM