Troubleshooting guide
Before requesting service, make the below checks. If you are in doubt about some of the check points, or if the reme- dies indicated in the chart do not solve the problem:
In the U.S.A., contact the Panasonic Customer Call Center at
In Canada, contact Panasonic Canada Inc. Customer Care Centre at
Reference pages are shown as black circled numbers 6.
Common Problems |
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No sound. | Turn the volume up. |
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| The speaker cords may be shorted. Turn the unit off, check and correct the |
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| connections and turn the unit on. 6 |
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Sound is unfixed, reversed or | Check the speaker connections. 6 |
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comes from one speaker only. |
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Humming heard during play. | An AC power supply cord or fluorescent light is near the cables. Keep other appliances |
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| and cords away from this unit’s cables. |
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“ERROR” is displayed. | Incorrect operation performed. Read the instructions and try again. |
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“– | You plugged the AC power supply cord in for the first time or there was a power failure |
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display. | recently. |
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| Set the time. . |
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“F61” is displayed. | Check and correct the speaker cord connections. 6 |
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| If this does not fix the problem, there is a power supply problem. Consult the dealer. |
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Listening to the radio |
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Noise is heard. | Use an outdoor antenna. 7 |
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The stereo indicator flickers or |
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doesn’t light. |
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Sound is distorted. |
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A beat sound is heard. | Turn the TV off or separate it from the unit. |
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A low hum is heard during AM | Separate the antenna from other cables and cords. |
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broadcast. |
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When there is a television set nearby |
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The picture on the TV | The location and orientation of the antenna are incorrect. If you are using an indoor |
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disappears or stripes appear | antenna, change to an outdoor antenna. 7 |
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on the screen. | The TV antenna wire is too close to the unit. Separate the antenna wire of the TV set |
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| from the unit. |
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Using the cassette deck |
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Poor quality sound. | Clean the heads. | back cover |
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Recording is not possible. | If the erasure prevention tabs have been removed, cover the holes with adhesive |
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| tape. ~ |
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Playing discs |
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The display is wrong or play | The disc may be upside down. # |
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won’t start. | Wipe the disc. |
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| Replace the disc if it is scratched, warped, or |
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| Condensation may have formed inside the unit due to a sudden change in |
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| temperature. Wait about an hour for it to clear and try again. |
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The total number of tracks | The disc may be scratched, or its data may be defective. Replace the disc. |
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displayed differs each time |
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the same disc is inserted. |
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Unusual sound is heard. |
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The disc was incompletely formatted. Use the recording equipment to fully format the |
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| disc before recording. |
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The remote control |
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Remote control doesn’t work. | Check that the batteries are inserted correctly. 5 |
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| Replace the batteries if they are worn. |
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25 |
RQT6683 |