HDMI
Network
3D
Problem | Actions |
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| •Set the sound setting of the connected equipment to “2ch L.PCM”. | |||||
Sound is unusual | •Check the [HDMI1 / 2 / 3 / 4 Input] setting in the Sound Menu. | |||||
(p. 39) |
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| •If digital sound connection has a problem, select analogue sound | |||||
| connection. (p. 77) |
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Pictures from external | •Check the HDMI cable is connected properly. | (p. 68, 73 - 75) | ||||
equipment are unusual | •Turn the TV and equipment Off, then turn them On again. | |||||
when the equipment is | •Check an input signal from the equipment. | (p. 78) | ||||
connected via HDMI | •Use equipment compliant with | |||||
| •Check the LAN cable or Wireless LAN Adaptor is connected properly. | |||||
Cannot connect to the | (p. 59) |
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•Check the connections and settings. | ||||||
network | •Check the network equipment and network environment. | |||||
| •If the problem persists, consult your Internet Service Provider or | |||||
| telecommunications company. |
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Cannot select the | •Is the media server prepared? | (p. 58) |
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file during DLNA |
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operations | •Check applicable data format. | (p. 80 - 81) |
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Cannot operate | •Check the connections and settings. | (p. 59 - 63) | ||||
VIERA Connect | •The server or connected line might be busy now. |
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| •Has the 3D Eyewear been switched On? |
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| •Ensure that [3D Mode Selection] is set to [3D]. | |||||
| •Some 3D image signals may not be automatically recognized as | |||||
| 3D images. Set [3D Mode Selection (Manual)] to match the picture | |||||
| format. (p. 30) |
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| •Check that there are no obstacles between the infrared sensors on | |||||
Cannot see 3D images | the TV and the 3D Eyewear. If the 3D Eyewear stops receiving the | |||||
infrared signal for about 5 minutes, the 3D Eyewear will be turned off | ||||||
| automatically. |
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| •Check the available area to use the 3D Eyewear. | (p. 29) | ||||
| •Depending on the person, the 3D images may be difficult to see, | |||||
| or cannot be seen, especially in users that have a different level of | |||||
| eyesight between the left and right eyes. |
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| Take the necessary steps (wearing glasses etc.) to correct your | |||||
| eyesight before use. |
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| •Check that there are no obstacles between the infrared sensors on | |||||
3D Eyewear is turned | the TV and the 3D Eyewear or that the 3D Eyewear is placed inside | |||||
the coverage area (p. 29). If the 3D Eyewear stops receiving the | ||||||
off automatically | ||||||
infrared signal for about 5 minutes, the 3D Eyewear will be turned off | ||||||
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There is something | •Check the setting of [Picture Sequence] or [Edge Smoother]. | |||||
wrong with the | ||||||
3D images | (p. 31) |
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The indicator lamp |
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does not light | •The battery may be running low or flat. Charge it. |
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when pressing the |
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power button on the |
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3D Eyewear |
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Frequently Asked Questions
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