Before requesting service or assistance, please follow these simple guides to resolve the problem. If problem still persists, please contact your local Panasonic dealer or Panasonic Service center for assistance. For details (p. 44, 45, 46)
Problem
One spot remains dark
| Chaotic image, noisy |
| No image can be |
Screen | displayed |
Only spots are displayed | |
| instead of images |
Neither image nor sound is produced
Black Box appears
No sound is produced
Sound
Sound is unusual
HDMI | “Control with HDMI” |
function does not work |
Actions
•A pixel or luminescent spot can occasionally be missing in plasma displays.
(Not a faulty symptom)
•Check nearby electrical products (car, motorcycle, fluorescent lamp).
•Check Picture menu (p. 16)
•Check the channel settings. (p. 12)
•Check the antenna cables.
•Is the AC power cord plugged into the outlet?
•Is the TV unit turned On?
•Check Picture menu (p. 16) and volume.
•Are the remote control codes correct? (p.
•Change settings of Closed Caption (CC). (p. 26)
•Is “Sound Mute” active? (p. 10)
•Is the volume set to the minimum?
•Is “Speakers” set to “Off”? (p. 16)
•Change “SAP” settings. (p. 13)
•Check “HDMI in” settings. (p. 16)
•Set “SAP” setting to “Stereo” or “Mono.”
•Check the HDMI device connected to the unit.
•Set the audio setting of the HDMI device to
•If digital sound connection has a problem, select analog sound connection.“Linear PCM.”
•Switch the TV unit on again with the equipment on.
•Set(p. 18)“Control with HDMI” to “Off”, then set to “On” again.
Frequently Asked Questions FAQs, etc.
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