FAQs

Before requesting service or assistance, please follow these simple guides to resolve the problem.

If problem still persists, please contact your local Panasonic dealer or Panasonic Customer Care Centre for assistance.

White spots or shadow images (noise)

Check the position, direction, and connection of the aerial.

The main unit is hot

The main unit radiates heat and some of the parts may become hot. This is not a problem for performance or quality.

Setup in a location with good ventilation.

Do not cover the ventilation holes of the TV with a tablecloth, etc., and do not place on top of other equipment.

There may be red spots, blue spots, green spots and black spots on the screen.

This is a characteristic of liquid crystal panels and is not a problem. The liquid crystal panel is built with very high precision technology giving you fine picture details. Occasionally, a few non-active pixels may appear on the screen as fixed points of red, blue, green or black.

Please note this does not affect the performance of your LCD.

“Shop” appears on screen at switch on

“Shop” was selected in “Initial

Setup”. Select “Home” in “Viewing

Environment”. (page 7)

Pictures from an equipment are unusual when the equipment is connected viaHDMI

Is the HDMI cable connected properly? (page 23)

Turn Off the TV unit and equipment, then turn them On again.

Check an input signal from the equipment. (page 27)

Use an equipment compliant with EIA/CEA-861/861B.

The remote control does not work

Are the batteries installed correctly?

(page 4)

Has the TV unit been switched On? Has the battery run down?

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