
| Symptoms |
| Checks | |
| Picture | Sound | ||
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| Snowy Picture | Noisy Sound | Aerial location, direction or connection | |
| Multiple Image | Normal Sound | Aerial location, direction or connections | |
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| Electrical appliances | |
| Interference | Noisy Sound | Cars, motorcycles | |
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| Fluorescent lights | |
| Normal Picture | No Sound | Volume level | |
| Sound mute switched on. | |||
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| Is the unit in “AV mode”?, Is the mains lead | |
| No Picture | No Sound | plugged into the socket outlet?, Is the TV unit | |
| turned On? | |||
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| Check Picture menu and volume. | |
| No Colour | Normal Sound | Colour Control set at minimum levels. | |
| Colour system | |||
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| Poor or Distorted | Weak or No sound | Retune Channel(s). | |
| Picture | |||
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| Normal Picture | Weak or Distorted | Sound reception may have deteriorated. | |
| sound | Sound system. | ||
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| This is a characteristic of liquid crystal panels | |
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| and is not a problem. The liquid crystal panel | |
There may be red spots, |
| is built with very high precision technology | ||
| giving you fine picture details. Occasionally, a | |||
blue spots, green spots and | Normal Sound | |||
few | ||||
black spots on the screen |
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| as fixed points of red, blue, green or black. | |||
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| Please note this does not affect the | |
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| performance of your LCD. | |
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| Switch the TV unit on again with the equipment | |
| “VIERA Link” function does not work | on. | ||
| Set “VIERA Link” to “Off”, then set to “On” | |||
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| again. | |
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| HDMI cable is not connected securely. Turn | |
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| OFF the power supply of the TV and connected | |
| Poor Video. |
| equipment OFF then turn on again. | |
H |
| Check compatibility of input signal from | ||
(Snow noise, no picture, picture runs, etc.) | ||||
D |
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| the connected equipment. The connected | |
M |
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| equipment must be | |
I |
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| compliant. | |
| Change the audio setting of the connected | |
| equipment to L.PCM | |
Poor Audio | Check the “HDMI1 input” setting in the Sound | |
menu. | ||
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| If digital sound connected has a problem, select | |
| analogue sound (DVI) connected. | |
The error message appears. | Please consult an Authorized Service Center. |
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