Troubleshooting

 

Symptoms

 

Checks

 

Picture

Sound

 

 

 

Snowy Picture

Noisy Sound

Aerial location, direction or connection

 

Multiple Image

Normal Sound

Aerial location, direction or connections

 

 

 

Electrical appliances

 

Interference

Noisy Sound

Cars, motorcycles

 

 

 

Fluorescent lights

 

Normal Picture

No Sound

Volume level

 

Sound mute switched on.

 

 

 

 

 

 

Is the unit in “AV mode”?, Is the mains lead

 

No Picture

No Sound

plugged into the socket outlet?, Is the TV unit

 

turned On?

 

 

 

 

 

 

Check Picture menu and volume.

 

No Colour

Normal Sound

Colour Control set at minimum levels.

 

Colour system

 

 

 

 

Poor or Distorted

Weak or No sound

Retune Channel(s).

 

Picture

 

 

 

 

Normal Picture

Weak or Distorted

Sound reception may have deteriorated.

 

sound

Sound system.

 

 

 

 

 

This is a characteristic of liquid crystal panels

 

 

 

and is not a problem. The liquid crystal panel

There may be red spots,

 

is built with very high precision technology

 

giving you fine picture details. Occasionally, a

blue spots, green spots and

Normal Sound

few non-active pixels may appear on the screen

black spots on the screen

 

 

as fixed points of red, blue, green or black.

 

 

 

 

 

 

Please note this does not affect the

 

 

 

performance of your LCD.

 

 

 

Switch the TV unit on again with the equipment

 

“VIERA Link” function does not work

on.

 

Set “VIERA Link” to “Off”, then set to “On”

 

 

 

 

 

 

again.

 

 

 

HDMI cable is not connected securely. Turn

 

 

 

OFF the power supply of the TV and connected

 

Poor Video.

 

equipment OFF then turn on again.

H

 

Check compatibility of input signal from

(Snow noise, no picture, picture runs, etc.)

D

 

 

the connected equipment. The connected

M

 

 

equipment must be EIA/CEA-861/861B

I

 

 

compliant.

 

Change the audio setting of the connected

 

equipment to L.PCM

Poor Audio

Check the “HDMI1 input” setting in the Sound

menu.

 

 

If digital sound connected has a problem, select

 

analogue sound (DVI) connected.

The error message appears.

Please consult an Authorized Service Center.

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