Troubleshooting

Before asking for repairs, check the symptoms with the following table.

Contact your dealer if a problem cannot be solved even after checking and trying the solution or a problem is not described below, and when having a problem with installations.

Symptom

Cause/solution

•Is the Ethernet cable firmly connected to the 10BASE-

T/100BASE-TX port?

Confirm the cable is firmly connected.

•Is the connection indicator of the 10BASE-T/- 100BASE-TX port lit? When it is not lit, connection to a LAN is not established or a network is not working

correctly.

Confirm that the connection indicator of the 10BASE- T/100BASE-TX port is lit. Refer to a system adminis- trator if it is not lit.

Reference

pages

–

–

Cannot access from the browser.

•Is the valid IP address set?

Refer to a system administrator for further informa- tion.

•Are you accessing the wrong IP address? Check the connection as follows:

>ping "IP address of this unit"

If there is reply from this unit, the connection is nor- mal. If not, check the settings of the IP address and the subnet mask.

Refer to the

Setup

Instructions

(PDF).

–

•Is the same IP address provided to other devices? Refer to a system administrator for further informa- tion.

•Are there contradictions between the address and the network subnet to be accessed?

Or is "Use Proxy Server" for the settings of the brows- er checked?

When accessing this unit in the same subnet, entering the address of this unit in the "Don’t Use Proxy For These Addresses" box is recommended.

Refer to the

Setup

Instructions

(PDF).

Refer to the

Setup

Instructions

(PDF).

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Panasonic WJ-ND300A operating instructions Troubleshooting, Symptom Cause/solution
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WJ-ND300A specifications

The Panasonic WJ-ND300A is a state-of-the-art network disk recorder designed to provide robust and reliable video surveillance and storage solutions tailored for both small and large-scale applications. This advanced device is part of Panasonic’s commitment to delivering high-quality security technology, allowing users to effectively manage and store high-resolution video footage from a wide range of security cameras.

One of the main features of the WJ-ND300A is its support for high-definition video recording, with the capability to record images at up to 4K resolution. This ensures that even the smallest details are captured, providing clear and detailed video footage essential for effective surveillance. The device offers a scalable storage capacity, accommodating both existing needs and future expansion. Users can configure multiple models to increase storage capacity, ensuring that surveillance demands are met without compromising performance.

The WJ-ND300A also stands out due to its multiple video compression formats. It supports H.264, H.265, and JPEG compression, which not only optimize storage usage but also enable efficient bandwidth management when streaming videos across networks. This flexibility in video compression allows users to select the best format according to their specific requirements, enhancing overall system performance.

In terms of usability, the Panasonic WJ-ND300A features a user-friendly interface that simplifies system setup and operation. The device supports advanced search capabilities, allowing users to quickly locate specific footage using various search criteria, such as time, date, and event type. This feature is critical in enhancing operational efficiency, especially in high-security environments where quick response times are necessary.

Connectivity is another area where the WJ-ND300A excels. The device offers various connectivity options, including support for IP cameras and integration with third-party systems. Its built-in network interface allows for remote monitoring and management, enabling users to access live feeds and recorded footage from virtually anywhere through compatible devices.

Additionally, the robust build quality of the WJ-ND300A ensures reliable operation in a range of environmental conditions. This makes it suitable for installation in various settings, from retail spaces to critical infrastructure facilities.

In summary, the Panasonic WJ-ND300A combines high-definition recording, efficient storage solutions, flexible video compression, and a user-friendly interface to provide a comprehensive video surveillance solution. Its advanced features and technologies position it as an essential tool for organizations seeking to enhance their security capabilities.
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