Symptom

Cause/solution

Reference

pages

 

 

 

 

 

 

• UPnPTM error has occurred since the power is not supplied to the

 

 

router.

 

Turn on the power of the router. Wait until the connections are

 

 

 

established.

 

 

 

 

Live indicator keeps on

• An error has occurred during the port update by the UPnP func-

Operating

tion.

blinking orange approx. in 2

Instructions

If the router in use does not support the UPnP function, perform

seconds intervals.

(included in

the port forwarding setting for the router. In addition, deactivate the

 

the CD-ROM)

 

setting of auto port forwarding for the camera.

 

 

 

 

 

 

• UPnP function of the router is disabled.

 

 

Refer to the operating instructions of the router to enable the

 

UPnP function.

 

 

 

 

 

• Is "Off" selected for "Link/Access LED" on the "Basic" page?

Operating

 

Instructions

Live indicator never lights up.

Select "On" or "On(Access)" for the indicator setting.

(included in

 

 

 

 

 

the CD-ROM)

 

 

 

 

• The camera may be out of order.

 

Live indicator keeps on

Contact your dealer.

 

• Refer to the readme file on the provided CD-ROM for further infor-

blinking red.

mation after checking the displayed contents of the "Maintenance"

 

 

 

 

page - the [Status] tab - "Self check" of the setup menu.

 

 

 

 

 

• Isn’t the write protect switch of the inserted SDHC/SD memory

 

 

card set to "LOCK"?

 

 

Unlock the write protect switch of the SDHC/SD memory card.

 

 

• Hasn't the inserted SDHC/SD memory card been formatted on a

 

 

PC?

Operating

Live indicator lights red.

Use an SDHC/SD memory card formatted on the camera.

Instructions

Or install the software to format the SDHC/SD memory card on

(included in

 

 

the PC. Refer to our website (http://panasonic.net/pss/security/

the CD-ROM)

 

support/info.html) for further information about the supported soft-

 

 

ware.

 

 

• Isn't the inserted SDHC/SD memory card faulty?

 

 

Replace the card with a normal one.

 

 

 

 

 

• Check the following.

 

 

• Grounding of the camera, a switching hub or peripheral devices

 

 

are not done.

 

 

• The camera is used near an electrical power line.

 

Audio input contains noise.

• The camera is used near a device which produces strong mag-

12

netic field or radio waves (such as near a TV/radio antenna, a

 

 

 

motor of an air conditioning system, a transformer, etc.)

 

 

When audio input still contains noise even after checking the

 

 

above possibilities, use a powered microphone or connect audio

 

 

output with low output impedance.

 

 

 

 

The power cable insulation is

 

 

damaged.

The power cable and connectors are worn out.

 

 

 

The power cable, plug and

 

This may result in electric shock or a fire.

 

connectors get hot during

Unplug the power cable from the AC outlet immediately, and refer

use.

 

to qualified service personnel.

 

 

 

The power cable gets hot

 

 

 

when bent or stretched.

 

 

 

 

 

34

Page 34
Image 34
Panasonic WV-SW396 Live indicator keeps on, Blinking orange approx, Seconds intervals, Blinking red, Power cable, plug

WV-SW395, WV-SW396E, WV-SW395E, WV-SW396 specifications

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In conclusion, the Panasonic WV-SW396, WV-SW395E, WV-SW396E, and WV-SW395 are ideal solutions for those seeking reliable and advanced surveillance options. With their exceptional image quality, intelligent analytics, and robust security features, these cameras represent a remarkable investment in safety and security for both businesses and homes alike. As technology continues to evolve, these models stand out in offering comprehensive surveillance solutions that meet modern security demands.