Parker Hannifin PA Series Resolving Problems, 1 Troubleshooting Guide, General Problem, Page

Chapter 4: Maintaining the PowerStation Resolving Problems

Resolving Problems

This section provides some basic troubleshooting steps to help you indentify and correct problems you may have with the PA PowerStation. Each problem is described and followed with one or more possible solutions. Begin with the first solution and continue until you have solved the problem or tried all of the solutions.

If the problem persists, look through the other problems listed in this section to determine if additional symptoms exist that might require action. If you cannot solve the problem, or if you encounter a problem that is not documented in this section, contact your Parker equipment supplier or Product Technical Support department at (513) 248-1714.

Important:You must upgrade to Interact version 6.13 or later before downloading applications to the PA PowerStation.

Use Table 4-1: Troubleshooting Guide to find resolutions to basic problems that may occur.

Table 4-1: Troubleshooting Guide

General Problem	Specific Issue	Page
Resolving	The LED Power indicator on the back of the unit	4-11
Problems when	does not light.
Starting Up
	The startup halts with the Award (System Info)	4-11
	screen displayed.
	The AUTOEXEC.BAT file and/or CONFIG.SYS	4-11
	file does not execute properly.
Resolving	After startup, the touchscreen doesn’t work	4-12
Problems with the	properly, the calibration is incorrect, or the
Touchscreen	touchscreen makes a chirping noise.
	After calibrating the touchscreen, either the	4-12
	touchscreen doesn’t work properly or the
	cursor doesn’t follow your finger.
Resolving	The display appears to be blank or very dim.	4-13
Problems after
	The ROM-DOS prompt “C:\” is displayed	4-13
Start Up
	instead of the MachineShop Shell Main Menu.
	A PS/2 mouse doesn’t work. (5, 6, 8, and 10”	4-13
	units only)
	A keyboard doesn’t work. (5, 6, 8, and 10”	4-13
	units only)
	A USB keyboard or mouse doesn’t work. (15”	4-13
	units only)
	The Ethernet port doesn’t work.	4-14

PA PowerStation User Guide 4-10