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Parker Hannifin PA Series Resolving Problems with the Touchscreen, PA PowerStation User Guide

Models: PA Series

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Chapter 4: Maintaining the PowerStation

Resolving Problems

1Press Exit on the MachineShop Shell menu.

2Run ROM-DOS Edit by typing NED and then the file name that you want to edit.

3You may also use the Flashback Utility to reformat the CF card with the default PA PowerStation files.

Important: You cannot load the touchscreen driver and a serial mouse driver such as MOUSE.COM simultaneously. The PA PowerStation will only load the driver that is specified first in the AUTOEXEC.BAT file.

Resolving Problems with the Touchscreen

This section describes the problems that may occur with the touchscreen and the subsequent solutions to these problems.

After startup, the touchscreen doesn’t work properly, the calibration is incorrect, or the touchscreen makes a chirping noise

1If the PA PowerStation is operating correctly otherwise, restart the unit.

2The touchscreen calibration might be in error. See Calibrating the Touchscreen on page 4-2 of this manual for instructions on how to calibrate the touchscreen.

3Check the AUTOEXEC.BAT file. See Appendix B of this manual for information about the command lines that should appear in the AUTOEXEC.BAT file.

a. Verify that the touchscreen drivers are loaded. Look for the following lines in the AUTOEXEC.BAT file:

SET TOUCH_PATH=C: \HAMMOUSE

CALL %TOUCH_PATH% \TS.BAT

b. Verify that a serial mouse driver such as MOUSE.COM is not loading before the touchscreen driver. Look for the following line in the AUTOEXEC.BAT file:

C:\MOUSE.COM

c. Remove the line if it is found anywhere other than where it is shown in the default AUTOEXEC.CTC listing. See Appendix B.

After calibrating the touchscreen, either the touchscreen doesn’t work properly or the cursor doesn’t follow your finger

1If using a serial mouse, make sure the serial port (COM2 only) is configured for RS-232.

2The internal touchscreen cable connection may be loose, disconnected, or improperly connected. Call customer service. See Product Technical Support on page 1-5 of this manual.

PA PowerStation User Guide

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Parker Hannifin PA Series manual Resolving Problems with the Touchscreen, PA PowerStation User Guide

Contents

PA Series User Guide PowerStationMay Parker Electromechanical 50 W. TechneCenter Drive, Milford, Ohio A3-06692-101Copyright and Trademark Notice Product Warranty InformationSupported Models 3 Starting Your PowerStation 2 Installing the PowerStation1 Introduction Table of Contents4 Maintaining the PowerStation Page PA PowerStation User Guide Using this ManualINTRODUCTION Downloading Applications and Projects Hardware VersionsPA PowerStation User Guide Documentation Standards Documentation LibraryText Conventions PA PowerStation User GuideISO Symbols Customer Support ServicesPA PowerStation User Guide Product Technical Support Review Chapter 4, Maintaining the PowerStationTechnical Training PA PowerStation User GuidePA PowerStation User Guide Getting StartedSelecting a Location INSTALLING THE POWERSTATIONUnderwriters Laboratories Approval PA PowerStation User GuideField Terminal Wiring Requirements Temperature and Humidity GuidelinesEnvironmental Guidelines Electrical GuidelinesPA PowerStation User Guide Points to consider when performing a site review areRadiated Emissions Guidelines Enclosure GuidelinesPA PowerStation User Guide PA PowerStation User Guide Class I, Division 2 GuidelinesCreating the Cutout Preparing for InstallationPA PowerStation User Guide Mounting the PA PowerStation Installing the PA PowerStationPA PowerStation User Guide 5 For 5” and 6” units Torque them down to 6 in/lbs PA PowerStation User GuidePreparing a Location for the AC Power Supply Installing an Optional AC Power SupplyPrepare the Power Supply Mounting Surface Mounting the AC Power SupplyFigure 2-3 Power Connector and Positive/Negative Wires Connecting the Power Supply to the WorkstationPower Connector Power Supply +/- Wires PA PowerStation User GuidePowerStation Connectors STARTING YOUR POWERSTATIONSerial Ports PA PowerStation User GuideChapter 3 Starting Your PowerStation PA PowerStation User GuidePowerStation Connectors PA PowerStation User Guide Settings and Pinouts for COM1Figure 3-2 DIP Switch on 5”, 6”, 8” and 10” Units Figure 3-1 COM2 Dip Switch Settings for 5”, 6”, 8”, and 10” UnitsPA PowerStation User Guide Note Be careful not to connect any wires to unused connector pins Dip Switch Settings and Pinouts for COM2 on 15” UnitsPA PowerStation User Guide Figure 3-5 DIP Switch on 15” Units Figure 3-4 COM2 Dip Switch Settings for 15” UnitsPA PowerStation User Guide RS-485 Directional Control Transferring Files from a PC to the PA PowerStationPA PowerStation User Guide PA PowerStation User Guide Figure 3-7 Serial Transfer Cable DiagramConnecting a PS/2 Mouse on 5”, 6”, 8”, and 10” Units Connecting to a Serial PrinterConnecting a USB Mouse on 15” Units To Adjust the Mode SettingsPA PowerStation User Guide Figure 3-8 Serial Printer Cable DiagramEthernet Port To Print to a Port Configured for DownloadingPA PowerStation User Guide Table 3-5 NET Directory Files Configuring the Ethernet InterfaceCompactFlash PA PowerStation User GuidePA PowerStation User Guide Starting the PowerStationStarting the PowerStation Reinstalling the PowerStation Utilities Using the CompactFlash CardRestoring a CompactFlash Card Writing to the CompactFlash CardReformating the CompactFlash Card Using the BIOS UtilityPA PowerStation User Guide Entering Setup Using the BIOS UtilityPA PowerStation User Guide Cleaning the Touchscreen MAINTAINING THE POWERSTATIONMaintaining the Touchscreen PA PowerStation User GuideUsing the MachineShop Shell Calibration Utility Adjusting the Contrast only available on 5”, 6”, and 8” STN unitsCalibrating the Touchscreen The Brightness property is fixed and cannot be adjustedPA PowerStation User Guide Contrast Adjustment StepsEjector Button Replacing the CompactFlashPA PowerStation User Guide Electrostatic Discharge ESD Precautions Performing Internal MaintenancePA PowerStation User Guide Opening the PowerStation Removing the PowerStation from an EnclosurePA PowerStation User Guide Figure 4-3 Eject ButtonPA PowerStation User Guide Closing the PowerStationPA PowerStation User Guide Replacing the FuseFigure 4-4 Fuse Location PA5 - PA10 on left, PA15 on right Optional Components AC Power SupplyPA PowerStation User Guide Table 4-1 Troubleshooting Guide Resolving ProblemsGeneral Problem Specific IssueThe LED Power indicator on the back of the unit does not light Resolving Problems when Starting UpThe startup halts with the Award System Info screen displayed PA PowerStation User GuidePA PowerStation User Guide Resolving Problems with the TouchscreenThe display appears to be blank or very dim Resolving Problems after Start UpA PS/2 mouse doesn’t work 5”, 6”, 8”, and 10” units only A keyboard doesn’t work 5”, 6”, 8”, and 10” units onlyOrdering Replacement Components Accessing the PowerStation UtilitiesA USB keyboard or mouse doesn’t work 15” only The Ethernet port doesn’t workIf you need additional storage capacity, you can PA PowerStation User GuidePA PowerStation User Guide POWERSTATION SPECIFICATIONS1 RS232/422/485 configurable Physical Specifications1 RS232 1 RS232/422/485 configurablePA PowerStation User Guide Display SpecificationsAppendix A PowerStation Specifications PA PowerStation User GuideViewing Angle Viewing AnglePA PowerStation User Guide Environmental SpecificationsPA PowerStation User Guide Electrical SpecificationsTable A-10, shows the mechanical testing specifications Testing SpecificationsPA PowerStation User Guide Appendix A PowerStation SpecificationsTable A-11 Chemical Resistance Chart Touchscreen Chemical Resistance Faceplate Chemical ResistancePA PowerStation User Guide PA PowerStation User Guide SYSTEM CONFIGURATION FILESCONFIG.SYS File System Configuration FilesAUTOEXEC.BAT File PA PowerStation User GuideAppendix B System Configuration Files PA PowerStation User Guidemouse and creates a new MOUSE.INI file Appendix B System Configuration Files PA PowerStation User GuideSystem Configuration Files Appendix B System Configuration Files PA PowerStation User GuideSystem Configuration Files ECHO END