NanoServ™ User Manual | 6 • Troubleshooting |
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Troubleshooting your system
This section describes the techniques of resolving some basic problems that you may encounter when using your NanoServ™. For more troubleshooting guidelines, see “Contacting Patton for assistance” on page 27.
A. The NanoServ™ does not start
•Make sure that the NanoServ™ is properly secured and plugged into a power source before it is turned on. Make sure the power indicator shows the power is on. See Chapter 2, “NanoServ™ System Overview” on page 10 for more information about the system power buttons and other connections.
•When the NanoServ™ is plugged into a power strip or the UPS (Uninterruptible Power Supply), make sure the power strip or UPS is turned on and working normally.
•Check if your VGA or LCD monitor is properly plugged into a power source and turned on. Make sure the brightness and contrast controls are adjusted correctly. See the manual that came with your monitor for details.
•If your power control button does not function, remove the AC adaptor. Wait for one minute, and then reattach the power connection before pressing the power button.
•Condensation may cause the NanoServ™ to malfunction for awhile. If this happens, do not use the NanoServ™ for at least one hour after the condensation has disappeared.
•When you have checked all the above guidelines and the NanoServ™ still does not work, remove the power adaptor from the NanoServ™, unplug the power cord, and plug it in again. Then, turn on the power. This double check is important because sometimes a cable is loose or not completely plugged in.
B. BIOS Error Message
-BIOS error message appears when the NanoServ™ starts
If the BIOS error message appears, press any key to resume or press <DEL> to enter the BIOS setup main menu.
Follow these steps:
1.Press <DEL>, and the BIOS Setup main menu will appear. Check if HDD is detected at “Pri Master”. If
it is not detected, use the “Sel” keys <
> to choose “AUTO”, then go back to the main menu by pressing <ESC>. Move your cursor down with the “Sel” keys <
> , and choose “Save Settings and Exit”, a message dialog appears as seen below, press <Enter>.
2.“Save current settings and exit (Y/N)? Y ”
3.Go to “Auto Configuration with Optimal Settings” using the “Sel” keys <
>, then press <Enter>. A mes- sage dialog appears as seen below, press “ Y ”, then press <Enter> to save and recover the factory setting.
4.“Load high default settings (Y/N)? N ”
Troubleshooting your system | 25 |
