NanoServ™ User Manual

7 • Contacting Patton for assistance

 

 

Out-of-warranty service

Patton services what we sell, no matter how you acquired it, including malfunctioning products that are no longer under warranty. Our products have a flat fee for repairs. Units damaged by lightning or other catastro- phes may require replacement.

Returns for credit

Customer satisfaction is important to us, therefore any product may be returned with authorization within 30 days from the shipment date for a full credit of the purchase price. If you have ordered the wrong equipment or you are dissatisfied in any way, please contact us to request an RMA number to accept your return. Patton is not responsible for equipment returned without a Return Authorization.

Return for credit policy

Less than 30 days: No Charge. Your credit will be issued upon receipt and inspection of the equipment.

30 to 60 days: We will add a 20% restocking charge (crediting your account with 80% of the purchase price).

Over 60 days: Products will be accepted for repairs only.

RMA numbers

RMA numbers are required for all product returns. You can obtain an RMA by doing one of the following:

Completing a request on the RMA Request page in the Support section at www.patton.com

By calling +1 (301) 975-1007and speaking to a Technical Support Engineer

By sending an e-mail to returns@patton.com

All returned units must have the RMA number clearly visible on the outside of the shipping container. Please use the original packing material that the device came in or pack the unit securely to avoid damage during shipping.

Shipping instructions

The RMA number should be clearly visible on the address label. Our shipping address is as follows:

Patton Electronics Company

RMA#: xxxx

7622 Rickenbacker Dr.

Gaithersburg, MD 20879-4773 USA

Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return shipping costs.

Warranty Service and Returned Merchandise Authorizations (RMAs)

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Patton electronic 07M6070-UM user manual RMA numbers

07M6070-UM specifications

The Patton Electronics 07M6070-UM is a versatile and robust solution designed for efficient communication and data exchange in various applications. This device is part of Patton's line of advanced networking equipment, which aims to enhance connectivity and reliability in both enterprise and industrial environments.

One of the standout features of the 07M6070-UM is its ability to support multiple communication protocols, making it an adaptable choice for different networking needs. It incorporates both Serial and Ethernet interfaces, allowing users to seamlessly connect legacy serial devices to modern Ethernet networks. This flexibility makes it particularly useful in environments where both old and new technologies must coexist.

In terms of performance, the 07M6070-UM is equipped with advanced data processing capabilities that ensure efficient handling of data packets. The device supports high-speed data transmission, enhancing overall network performance while minimizing latency. This is crucial for applications that require real-time data exchange, such as in manufacturing or telecommunications sectors.

The 07M6070-UM also features robust security protocols, ensuring that sensitive information remains protected during transmission. It includes options for encryption and secure access controls, addressing growing concerns over cybersecurity in modern networking environments. This focus on security is essential for businesses that handle confidential data.

Another important characteristic of the 07M6070-UM is its user-friendly interface. The device is designed for easy installation and configuration, with intuitive controls and indicators that allow users to monitor performance and troubleshoot issues effectively. This simplifies maintenance and reduces downtime, contributing to operational efficiency.

Moreover, the 07M6070-UM is built to withstand harsh conditions, making it suitable for industrial settings. Its durable construction protects against environmental factors such as dust, moisture, and temperature fluctuations. This reliability ensures that the device can operate continuously, even in challenging conditions.

In summary, the Patton Electronics 07M6070-UM is a powerful communication device that combines versatility, performance, and security. With its support for multiple protocols, high-speed data handling, robust security features, user-friendly interface, and durable design, it is an ideal choice for organizations looking to enhance their networking capabilities. Whether in industrial applications or enterprise environments, the 07M6070-UM represents a significant step forward in reliable and efficient communication technology.