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Paxar TC9416CTIUM manual T R O U B L E S H O O T I N G, T e c h n i c a l S u p p o r t

Models: TC9416CTIUM

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T R O U B L E S H O O T I N G	4

Use this chapter to correct some problems that may occur.

	Problem	Action
	The keyboard display is	Make sure the printer is on and the keyboard
	blank.	cable is attached securely to the printer. If the
		keyboard was attached while the printer was
		on, turn the printer OFF and then back ON.

	You tried to skip a	This field requires data before continuing to
	required field.	the next field. Enter data and press ENTER.

	Letters are not in the	Make sure the caps lock is not on.
	expected case.

	Script is not running.	Turn the printer OFF and then back ON. If this
		does not solve the problem, call Service.

	Optional scanner does	Make sure the scanner has been enabled.
	not work.	Refer to the 939i Operating Instructions “ for
		more information.
	T e c h n i c a l S u p p o r t
	T e c h n i c a l S u p p o r t

If these solutions do not work, call Service at the number listed on the back of this manual.

Troubleshooting 4-1

Image 27

Paxar TC9416CTIUM manual T R O U B L E S H O O T I N G, T e c h n i c a l S u p p o r t

Contents

Monarch Printers Intelligent Kit User ManualTrademarks CANADIAN D.O.C. WARNINGSETTING UP THE PRINTER T A B L E O F C O N T E N T SINTRODUCTION PRINTING LABELS TROUBLESHOOTINGI N T R O D U C T I O N A u d i e n c eO v e r v i e w U n p a c k i n g t h e K i t C o m p o n e n t s U s i n g T h i s M a n u a lC o n n e c t i n g t h e C a b l e s t o a 9 4 1 6 P r i n t e r C o n n e c t i n g t h e C a b l e s t o a 9 8 2 5 P r i n t e r C o n n e c t i n g t h e C a b l e s t o a 9 8 5 5 P r i n t e r 1-6 User Manual U s i n g t h e K e y b o a r dControl Keys 1-8 User Manual S E T T I N G U P T H E P R I N T E R U s i n g B a t c h S e p a r a t o r s S e l e c t i n g t h e F o r m a t S e n d i n g M o d eU s i n g D a t a P r e l o a d i n g Select Print Mode 1=CONTINUOUS, 2=On-Demand S e t t i n g t h e P r i n t M o d eS e t t i n g t h e S u p p l y T y p e 4. Set Print ModeS e t t i n g t h e R i b b o n S e n d i n g t h e P r i n t e r R e s e t C o m m a n dS e n d i n g a V i r g i n R e s e t C o m m a n d P r i n t i n g a T e s t L a b e l S e t t i n g t h e P a c k e t D e l a y9855 Test Labels Light S e t t i n g t h e P r i n t C o n t r a s tDark IN SPEC2-8 User Manual S e t t i n g t h e P r i n t P o s i t i o n12. Set Print Position Enter print pos -99/99 +0S e t t i n g t h e S u p p l y P o s i t i o n 1 . From the Main Menu, press . You see R e s e t t i n g t h e C o n f i g u r a t i o nTo change all configurations back to the default settings When it is finished resetting, you return to the Main MenuF o r m a t P R I N T I N G L A B E L SWhat You Do F o r m a tF o r m a t PromptLine Line Line Line UPC Barcode Line F o r m a tPrompt What You Do3-4 User Manual F o r m a tPrompt What You DoT R O U B L E S H O O T I N G T e c h n i c a l S u p p o r tRefer to the 939i Operating Instructions “ for 4-2 User Manual