Warranty and Return Information

WARRANTY

Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one year after the date of shipment.

Exceptions to this warranty are as noted below:

¥Five years on FT/FR8000 Series fiber optic products.

¥Three years on Genex¨ Series products (multiplexers, server, and keyboard).

¥Three years on Camclosure¨ and fixed camera models, except the CC3701H-2, CC3701H-2X, CC3751H-2, CC3651H-2X, MC3651H-2, and CC3651H-2X camera models, which have a five-year warranty.

¥Two years on standard motorized or fixed focal length lenses.

¥Two years on Legacy¨, CM6700/CM6800/CM9700 Series matrix, and DF5/DF8 Series fixed dome products.

¥Two years on Spectra¨, Esprit¨, ExSiteª, and PS20 Scanners, including when used in continuous motion applications.

¥Two years on Esprit¨ and WW5700 Series window wiper (excluding wiper blades).

¥Eighteen months on DX Series digital video recorders, NVR300 Series network video recorders, and Enduraª Series distributed network-based video products.

¥One year (except video heads) on video cassette recorders (VCRs). Video heads will be covered for a period of six months.

¥Six months on all pan and tilts, scanners or preset lenses used in continuous motion applications (that is, preset scan, tour and auto scan modes).

Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment. All goods requiring warranty repair shall be sent freight prepaid to Pelco, Clovis, California. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this warranty.

Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or application made of the Products. PelcoÕs liability for any claim, whether based on breach of contract, negligence, infringement of any rights of any party or product liability, relating to the Products shall not exceed the price paid by the Dealer to Pelco for such Products. In no event will Pelco be liable for any special, incidental or consequential damages (including loss of use, loss of profit and claims of third parties) however caused, whether by the negligence of Pelco or otherwise.

The above warranty provides the Dealer with specific legal rights. The Dealer may also have additional rights, which are subject to variation from state to state.

If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or (559) 292-1981 to obtain a Repair Authorization number (RA), and provide the following information:

1.Model and serial number

2.Date of shipment, P.O. number, Sales Order number, or Pelco invoice number

3.Details of the defect or problem

If there is a dispute regarding the warranty of a product which does not fall under the warranty conditions stated above, please include a written explanation with the product when returned. Method of return shipment shall be the same or equal to the method by which the item was received by Pelco.

RETURNS

In order to expedite parts returned to the factory for repair or credit, please call the factory at (800) 289-9100 or (559) 292-1981 to obtain an authorization number (CA number if returned for credit, and RA number if returned for repair).

All merchandise returned for credit may be subject to a 20% restocking and refurbishing charge. Goods returned for repair or credit should be clearly identified with the assigned CA or RA number and freight should be prepaid. Ship to the appropriate address below.

If you are located within the continental U.S., Alaska, Hawaii or Puerto Rico, send goods to: Service Department

Pelco

3500 Pelco Way Clovis, CA 93612-5699

If you are located outside the continental U.S., Alaska, Hawaii or Puerto Rico and are instructed to return goods to the USA, you may do one of the following:

If the goods are to be sent by a COURIER SERVICE, send the goods to: Pelco

3500 Pelco Way

Clovis, CA 93612-5699 USA

If the goods are to be sent by a FREIGHT FORWARDER, send the goods to: Pelco c/o Expeditors

473 Eccles Avenue

South San Francisco, CA 94080 USA Phone: 650-737-1700

Fax: 650-737-0933

REVISION HISTORY

Manual #	Date	Comments
C636M	8/03	Original version.
C636M-A	10/03	Revised notes on pages 28 & 29. Revised Figures 22 and 60. Moved Server State section.
C636M-B	11/03	Added Caution to Important Safeguards and Warnings. Revised note on page 31.
C636M-C	3/04	Updated Important Safety Instructions. Updated Database Backup and Repair section. Added Database Restoration section. Updated Warranty and Return
		Information.
C636M-D	6/04	Revised manual to include DVD-RW/CD-RW drive and ATI Radeon 9600 PRO video card. Moved Regulatory Notices.
C636M-E	4/05	Added Regulatory Notices for the DX9100VSR. Updated Warranty and Return Information.

Pelco, the Pelco logo, Spectra, Genex, Esprit, Camclosure, and Legacy are registered trademarks of Pelco. pcAnywhere is a trademark of Symantec.

Pentium is a registered trademark of Intel Corporation.

Windows is a registered trademark of Microsoft Corporation. Radeon is a trademark of ATI Technologies Inc.

C636M-E (4/05)

DX9100 specifications

The Pelco DX9100 is a versatile and robust digital video recorder (DVR) specifically designed for surveillance applications. Featuring innovative technologies and a user-friendly interface, the DX9100 provides an exceptional solution for security monitoring across various environments, including retail, commercial, and public spaces.

One of the primary features of the DX9100 is its high-definition video recording capability. The DVR supports multiple video formats, allowing the integration of various camera systems. With up to 16 channels of real-time recording, the DX9100 ensures that every critical moment is captured with clarity, offering resolutions that can reach up to 4CIF. This flexibility makes it suitable for diverse monitoring needs, from small installations to large-scale systems.

Another noteworthy characteristic of the DX9100 is its advanced compression technologies. Utilizing H.264 compression, the system optimizes bandwidth usage while maintaining high video quality. This ensures efficient storage solutions, enabling longer retention periods without compromising the clarity of recorded footage. Users can easily manage storage settings, enabling automatic overwrite capabilities, making the DX9100 both efficient and practical for ongoing surveillance.

The user interface of the DX9100 is designed with simplicity in mind, allowing operators to navigate through settings and playback with ease. The integrated graphical user interface (GUI) enables quick access to live feeds, recorded footage, and system settings. Additionally, the DVR supports remote viewing through Pelco’s Digital Sentry Client software and mobile applications, giving users the ability to monitor their premises in real-time from anywhere.

Moreover, the DX9100 offers robust alarm and event management features, allowing the system to respond promptly to security incidents. Users can configure alerts for motion detection and other predefined events, ensuring that any suspicious activity is immediately addressed.

In terms of connectivity, the DX9100 is equipped with various input and output options, such as alarm inputs, relay outputs, and extensive network support. This compatibility facilitates integration with other security systems, such as access control and intrusion detection, creating a comprehensive security infrastructure.

In summary, the Pelco DX9100 stands out as a powerful and reliable surveillance solution. Its combination of high-definition recording, advanced compression technologies, user-friendly interface, remote access capabilities, and extensive integration options makes it an ideal choice for security professionals seeking an efficient and scalable DVR for their monitoring needs.

Pelco DX9100 installation manual Warranty and Return Information

Models: DX9100